What are the responsibilities and job description for the GTM Strategy & Operations Lead position at monday.com?
monday.com is the AI work platform powering the most ambitious teams. 250,000 customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition.
We're seeking a GTM Strategy & Operations Lead to join Monday CRM's leadership team as we scale from $100M to $500M ARR. You'll be the operational backbone connecting our Head of CRM GTM vision to day-to-day execution - designing frameworks, driving cross-functional programs, and ensuring our GTM organization operates with precision and speed. This role requires someone who thrives at the intersection of strategy and execution, comfortable influencing VP-level stakeholders while rolling up their sleeves to solve complex operational challenges.
About The Role
Compensation Range: $160K - $200K
We're seeking a GTM Strategy & Operations Lead to join Monday CRM's leadership team as we scale from $100M to $500M ARR. You'll be the operational backbone connecting our Head of CRM GTM vision to day-to-day execution - designing frameworks, driving cross-functional programs, and ensuring our GTM organization operates with precision and speed. This role requires someone who thrives at the intersection of strategy and execution, comfortable influencing VP-level stakeholders while rolling up their sleeves to solve complex operational challenges.
About The Role
- Strategic Program Leadership: Drive 3-5 transformational GTM initiatives simultaneously (e.g., AI agent GTM rollout, territory redesign, new comp plan implementation) from conception through measurement of business outcomes
- Operational Excellence: Design and implement scalable processes for quarterly planning, pipeline reviews, forecasting rhythms, and cross-functional collaboration - establishing the "operating system" for our GTM org
- Data-Driven Insights: Build and own dashboards tracking key GTM health metrics; translate data into actionable insights that inform executive decision-making and resource allocation
- Executive Partnership: Act as strategic advisor to Head of CRM GTM and GTM leadership - providing decision support, scenario modeling, and program visibility across Sales, Marketing, CS, and Product
- Full programs & projects KPIs accountability
- 6 years in GTM/Revenue Operations, Strategic Programs, Management Consulting (MBB preferred), or Sales Operations at a high-growth B2B SaaS company ($50M ARR)
- Proven track record managing complex, multi-stakeholder programs in ambiguous environments - you've built frameworks and processes from 0→1
- Deep understanding of the sales/revenue lifecycle, CRM systems (Salesforce expert), and GTM tech stack orchestration
- Strong analytical chops with SQL proficiency and experience building executive-facing analytics (Tableau/Looker/Mode)
- Exceptional communication skills - you can present complex strategies simply to C-suite and get buy-in across all levels
- Join a customer-obsessed team where transparency and ownership are how we actually operate — not just things we put on a wall.
- Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide
- Competitive salary, benefits, bonus potential, and equity eligibility for many roles — we believe people who build the product should share in its success
- Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons — the industry moves quick and so do we
- A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more
Compensation Range: $160K - $200K
Salary : $160,000 - $200,000