What are the responsibilities and job description for the Concierge/Front Desk position at Monarch Communities?
Company Description
At Brandywine Living at Voorhees, we take pride in knowing that our residents receive top-tier services and amenities. Our personable team is committed to delivering an excellent experience and takes great pride in their work. We offer spacious Assisted Living and Memory Care Apartments, and we ensure each resident is getting the attentive and personalized care they deserve.
Job Description
Concierge needed for every Sunday & Monday 1:30PM to 9:30PM
Job Overview
Provides a positive first impression to all who enter the community. Provides an overview of community information for those inquiries in support of sales and marketing efforts. Responds to incoming calls and provides clerical support to all departments.
Responsibilities and Duties
- Answers and screens all incoming calls in a courteous and professional manner
- Receives and processes mail for the community
- Maintains and updates log of emergency phone numbers and resident emergency face sheets
- Monitors security alarms, resident emergency call system, and front door security
- Orders and maintains appropriate office supplies
- Assists all departments in administrative tasks as assigned
- Participates in and attends all in-service training as scheduled
- Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
- Other duties as assigned
Physical Abilities
- While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
- An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.
Monarch/Brandywine:
Company Culture and Values: At Brandywine by Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.
Additional Benefits for Full-time Team Members:
- Paid Time Off (PTO)
- Medical Coverage
- Health Advocacy
- Dental Coverage
- Vision Coverage
- Ancillary Benefits (Life/AD&D, Short Term Disability and Long Term Disability)
- Voluntary Life
- Flexible Spending Account
- 401(k) Retirement and Matching
- Employee Assistance Program
- Free Parking
- Supportive Leadership
- Referral Bonuses
- And More!
Qualifications
Qualifications
- High school diploma preferred
- Strong interpersonal skills and capable of relating to a variety of people and personalities
- Experience working with the senior population
- Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications
Additional Information
All your information will be kept confidential according to EEO guidelines.