What are the responsibilities and job description for the Director of Sales and Community Relations position at Monarch Communities Management LLC?
Brandywine Living, a premier provider of quality senior living, is seeking a Director of Sales and Community Relations to join the team! The comfort and care of our residents is our highest priority. We’re committed to providing the highest level of service to our valued residents, in an atmosphere that promotes total well-being and personal fulfillment. We also are a company dedicated to quality and built on a strong foundation of family, community, long-term commitment, and entrepreneurial spirit.
The Director of Sales and Community Relations is responsible for acquiring occupancy/census goals through marketing and sales activities such as telemarketing, tours, regular follow-up, developing referral sources, and maintaining a viable waiting list of applicants qualified to move to the community.
- Accurately tracks all sales and marketing activity. Reports sales activity weekly/monthly to the Corporate Director of Marketing and Communications in the timeframe designated.
- Maintains an up-to-date and accurate database for all prospects, professionals, and responsible parties (families) including follow-up procedures such as calls, emails, tours, etc.
- Maintains a viable wait list of qualified potential residents.
- Conducts tours of the community.
- Maintains a complete understanding of deposits and lease procedures. Effectively communicates procedures to prospective residents and their families.
- Creates, maintains, and builds relationships with viable referral sources through visits, events both internal and external, and other means of communication.
- Strives to achieve census goals (% Occupancy, Move-Ins, and Community Fees).
- Responsible for the development and maintenance of the community marketing plan including events, advertising, social media, and the budget allocation for prospects and families as well as referral sources.
Benefits Offered(Full Time):
- Health Insurance: Medical/Rx, Dental, and Vision
- Ancillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disability
- Basic Life & Accidental Death & Dismemberment (AD&D) Insurance
- FSA (Commuter/Parking)
- Employee Assistance Program (EAP)
- 401(k) Retirement with Company Match
- Paid Time Off (PTO) and Holidays
- Tuition Reimbursement
Other Compensation Programs:
- Employee Referral Bonus
- Resident Referral Bonus
Equal Opportunity Statement:
Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.
We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.