Job Description

The Concierge offers a positive first impression to all who enter the community, provides an overview of community information to those inquiries in support of sales and marketing efforts, responds to incoming calls, and provides clerical support to all departments. This is a non-exempt, hourly role reporting to the Business Operations Director.

Responsibilities and Duties:

• Answers and screens all incoming calls in a courteous and professional manner 
• Receives and processes mail for the community 
• Maintains and updates log of emergency phone numbers and resident emergency face sheets 
• Monitors security alarms, resident emergency call system, and front door security 
• Participates in and attends all in-service training as scheduled 
• Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures 
• Other duties as assigned