Director of Security

Overview

Job Title: Director of Security 

Salary: $140,000

Status: Full Time

Shift: Varies

This position is responsible for the planning, implementation, and day-to-day operations of Security/Risk Management for Monarch Casino Resort Spa.  The Director’s primary goals are to ensure gaming integrity, protect company assets, and ensure employee and guest safety.

The Director of Security develops and implements departmental policies and procedures in compliance with Colorado Division of Gaming regulations, initiates and follows up on a wide variety of training programs, and establishes operational procedures for activities such as fire prevention and traffic control, guarding and patrolling physical property, monitoring of staff involved with classified information, and investigation of accidents and criminal acts.

Responsibilities

• Designs and implements workflows and procedures that support the overall goals of asset, guest, and Team Member protection.
• Confers with property General Manager and departmental leaders to formulate policies, identify gaps and determine need for programs, and develop/implement training to address such needs.
• Works with representatives of local government to ensure cooperation and coordination of property activities with gaming regulators, law enforcement, and firefighting agencies.
• Maintains accurate and thorough departmental and incident records and reports. Disseminates reports to department leaders as needed and follows up accordingly.
• Conducts workplace investigations and/or collaborates with other members of the Investigation Committee to conduct investigations.
• Prepares the annual security budget and monitors and reports on the budget monthly.
• Ensures that all security equipment is accounted for, maintained, and working properly. Responsible for the property radio system and the controlled key management system.
• Identifies and resolves problems in a timely manner and prevents future issues; develops innovative and effective solutions.
• Responsible for effectively managing, delegating duties, and the performance and development of department staff; inclusive of interviewing, hiring, training, evaluating, coaching, and termination of staff as required.
• Manages difficult situations or guests for positive resolutions.
• Makes recommendations to executive management for improvements to Security and Safety programs.
• Performs other related duties as required and assigned.

Qualifications

QUALIFICATIONS

• Bachelor's degree or higher from an accredited four-year college or university.
• 5 years casino security management experience, with 10 years in security-related field.
• Exceptional problem-solving skills.
• Ability to remain calm under pressure and in volatile situations.
• Basic knowledge of computer programs such as the MS Office suite.

The Director of Security/Risk Management, as with all members of the Monarch Casino Resort Spa team, provides excellent customer service to all guests and Team Members, and is expected to conduct himself/herself in a manner that demonstrates initiative, professionalism, personal awareness, integrity, and exercises confidentiality in the appropriate areas of his/her performance. The incumbent supports Monarch’s Vision, Mission, and Values and consistently performs all functions in a fashion that inspires and motivates others to actively pursue them. As a member of the leadership team, the Director of Security role models the expected behaviors of service, a positive attitude, cooperation, and accountability. He/she engenders trust in others and develops credible relationships at all levels.

Not only does Monarch offer a luxury experience for guests, but we also offer luxury benefits to our Team Members as well!

Benefits:     

• Enhanced health, dental, and vision insurance, along with a flexible spending account.
• Education, tuition, and certification reimbursement (up to $6,000 per calendar year).
• Growth opportunities available within the department/company.
• Access the team dining hall with one free hot meal per shift.
• Company-matched 401k.
•  Paid time off and six observed holidays.

Save your gas and mileage on your car! Check out these convenient casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com. As a Team Member of Monarch, we subsidize your bus transportation up to 80%!

An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.