What are the responsibilities and job description for the Customer Service Representative - Temporary position at Monaghan Medical Corporation?
Monaghan Medical Corporation (MMC) is a leader in the development and manufacturing of innovative, high quality medical devices that support the respiratory health of people afflicted with acute and chronic pulmonary conditions.
As a “Patient-First” company, Monaghan’s mission is to provide patients and caregivers with the most advanced, therapeutic, and cost-effective product solutions available. Our strength lies not only in our precision and intentional product development, but also in the individualized customer support we give to each user seeking further insight.
For years Monaghan Medical has been a well-known reputable partner with acute care facilities in the US and a proud repeat winner of the AARC’s Zenith Award: recognizing our commitment to quality products and services as well as truth in advertising. Recently Monaghan Medical has taken a big step to expanding our reach into the non-acute and retail sectors in which we will continue to provide cost-efficient, outcome-based solutions for our customers.
As a leader in the respiratory care industry, we are looking for a Temporary Customer Service Representative to join our growing team and embody our core values of Respect, Integrity, Patient First, Trust, Innovation and Duty.
The Customer Service Representative (CSR) Temp will provide exceptional support to our internal and external customers through effective communication and sales order processing. They will also perform clerical functions to support the Customer Service and Sales Support department. The CSR Temp will be required to spend time doing phone and computer work in a cubicle
Monaghan Medical is an Equal Opportunity Employer that hires without regard to race, color, creed, religion, sex, national origin, citizenship, age, disability, medical condition, marital or veteran status, or any other status protected by law. Applicants who may need help completing an application or require reasonable accommodations to participate in the hiring process should advise the company immediately by contacting Human Resources at (518) 561-7330. When completing this application, you may exclude information regarding your race, color, creed, religion, sex, national origin, citizenship, age, disability, medical condition, marital or veteran status, or any other status protected by law.
As part of our recruitment process, we may use AI tools to screen applicants and assist in evaluating candidate qualifications. All final hiring decisions are made by our recruitment team.
As a “Patient-First” company, Monaghan’s mission is to provide patients and caregivers with the most advanced, therapeutic, and cost-effective product solutions available. Our strength lies not only in our precision and intentional product development, but also in the individualized customer support we give to each user seeking further insight.
For years Monaghan Medical has been a well-known reputable partner with acute care facilities in the US and a proud repeat winner of the AARC’s Zenith Award: recognizing our commitment to quality products and services as well as truth in advertising. Recently Monaghan Medical has taken a big step to expanding our reach into the non-acute and retail sectors in which we will continue to provide cost-efficient, outcome-based solutions for our customers.
As a leader in the respiratory care industry, we are looking for a Temporary Customer Service Representative to join our growing team and embody our core values of Respect, Integrity, Patient First, Trust, Innovation and Duty.
The Customer Service Representative (CSR) Temp will provide exceptional support to our internal and external customers through effective communication and sales order processing. They will also perform clerical functions to support the Customer Service and Sales Support department. The CSR Temp will be required to spend time doing phone and computer work in a cubicle
- High Schoool Diploma required/AS Degree in Business related field preferred
- Minimum of one year of experience in Customer Service or administrative
- Healthcare or Consumer Goods industry preferred
- Previous experienced in a detail-oriented position
- Proven team player with the ability to work independently with minimum supervision
- Strong oral and written communication skills, professional telephone demeanour; attentive listener
- Strong problem solving skills; Ability to prioritize and multitask
- Proficiency working with computers
- Ability to lift up to 15 lbs
- Have Influence: Be part of a mission-driven company that is improving the lives of patients who rely on respiratory care products every day.
- Culture of Excellence: We are committed to building a culture of excellence. One where our values guide everything we do. We believe in fostering a positive and collaborative environment that empowers our team members to succeed.
Monaghan Medical is an Equal Opportunity Employer that hires without regard to race, color, creed, religion, sex, national origin, citizenship, age, disability, medical condition, marital or veteran status, or any other status protected by law. Applicants who may need help completing an application or require reasonable accommodations to participate in the hiring process should advise the company immediately by contacting Human Resources at (518) 561-7330. When completing this application, you may exclude information regarding your race, color, creed, religion, sex, national origin, citizenship, age, disability, medical condition, marital or veteran status, or any other status protected by law.
As part of our recruitment process, we may use AI tools to screen applicants and assist in evaluating candidate qualifications. All final hiring decisions are made by our recruitment team.