System Program Manager- Telemedicine -- Telemedicine Pocahontas -- Pocahontas Memorial Hospital

Job Summary

We are looking for an experienced Program Manager to plan, organize, implement and evaluate daily telemedicine operations across the entire Vandalia system. The ideal candidate must have strong operations experience and be able to work on multiple projects and with multiple stakeholders simultaneously. They must be an excellent team player who can work across multiple hospitals, clinics, and specialties throughout Vandalia’s footprint, while building efficiencies in work processes as we continue to build telemedicine capabilities throughout the state.

Responsibilities

The Program Manager is responsible for providing support to all clinical telemedicine activities. Key duties include: • Develop and manage operational workflows and processes to ensure efficient and effective delivery of care across all locations and modalities. • Collaborate with IT, data science and other teams to support the delivery of high-quality telehealth services and support the integration of telehealth into clinical workflows • Support efforts to integrate telehealth workflows with existing tech stack • Contribute to data dashboards and help monitor performance of projects. • Remain in compliance with all applicable regulatory requirements, including HIPAA and OSHA. • Work within clinical operations budgets and resources to ensure optimal allocation and utilization of resources • Other Tasks Include: • Collaborating with telemedicine team • Contributing to departmental planning. • Maintaining constructive and professional relationships with patients, community partners, funders, and regulatory bodies etc., with which the organizations partners and/or sub-contracts with, for the provision of quality health care services.

Knowledge, Skills & Abilities

Knowledge, Skills & Abilities

Common Duties and Responsibilities (Essential duties common to all positions) 1. Maintain and document all applicable required education. 2. Demonstrate positive customer service and co-worker relations. 3. Comply with the company's attendance policy. 4. Participate in the continuous, quality improvement activities of the department and institution. 5. Perform work in a cost-effective manner. 6. Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations. 7. Perform work in alignment with the overall mission and strategic plan of the organization. 8. Follow organizational and departmental policies and procedures, as applicable. 9. Perform related duties as assigned.

Education

• Bachelor's Degree (Required) Bachelor's Degree (Required) Desired experience includes: Some experience in the telehealth space, Experience with Cerner or other electronic health records, Experience implementing new projects, Strong communication skills, Attention to detail

Credentials

Work Schedule: Days

Status: Full Time Regular 1.0

Location: Pocahontas Memorial Hospital

Location of Job: US:WV:Buckeye

Talent Acquisition Specialist: Anita J. Ferguson anita.ferguson@vandaliahealth.org