Office Coordinator - Radiology -- RADIOLOGY SUPPORT -- Mon Medical Center Main Campus

Communicates professionally and effectively with staff, patients, physicians, and visitors. Greets individuals promptly and courteously, creating a welcoming and service-oriented environment. Demonstrates active listening skills to understand needs, gather information, and provide appropriate assistance . Exercises discretion and sound judgment when sharing information and determining the most effective method of communication. Presents information clearly, accurately, and respectfully, adapting communication style and tone to suit different situations and audiences.

Effectively manages multiple assignments, projects, and competing priorities while meeting deadlines and commitments. Demonstrates flexibility in responding to changing departmental needs and readily assumes additional responsibilities as required . Organizes work efficiently, prioritizes tasks appropriately, and manages interruptions while ensuring critical activities are completed in a timely manner .

Maintains a high level of accuracy and attention to detail in all work. Produces reliable, quality results that support departmental operations and reflect positively on Imaging Services. Exercises sound judgment and independent decision-making within assigned responsibilities. Demonstrates stewardship of departmental resources by promoting efficiency, minimizing waste, and supporting cost-conscious practices. Encourages a culture of accountability, professionalism, and excellence in daily operations.

Maintains a professional, organized, and efficient work environment that supports the daily operations of the Imaging Services department. Demonstrate a team-oriented approach by collaborating with staff, sharing information appropriately, and providing assistance whenever needed. Takes initiative to support departmental priorities and willingly assist with additional tasks to ensure smooth workflow and excellent customer service.

Demonstrates reliability and accountability by meeting deadlines, following through on commitments, and managing responsibilities independently.

Maintains regular attendance, arrives prepared for the workday, communicates proactively regarding issues or delays, and seeks assistance when necessary to ensure timely completion of assignments. Provides administrative support by managing departmental correspondence, the processing and monitoring of employee timesheets and payroll related documentation, distributing mail and documents promptly, answering and directing telephone calls professionally, and serving as a courteous and responsive resource for staff, physicians, patients, and visitors.

Types correspondence, schedules appointments, and performs other clerical support for the Department. Assists with other department projects to support the achievement of goals and objectives . Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time.

• Proficient in Microsoft Word and Excel with the ability to prepare reports, maintain records, track departmental data, and support timesheet and payroll processes.

• Familiarity with medical terminology and healthcare operations preferred

• E xperience working with physicians, staff, patients, and vendors in a fast-paced clinical environment. Demonstrates a high level of professionalism, discretion, and customer service while supporting Imaging Services leadership and department operations.

• Must be able to perform occasional lifting, carrying, and movement of files, supplies, and equipment weighing up to 25 pounds.