What are the responsibilities and job description for the AT&T Account Associate position at Momentus Business Group?
Build client confidence. Explore business needs. Strengthen customer relationships.
Momentus Business Group is looking for an organized, people-oriented individual to join our team as an AT&T Account Associate. This entry-level position offers an opportunity to develop account management and sales skills while working directly with business customers.
As an AT&T Account Associate, you’ll serve as a point of contact for business customers, helping them explore AT&T services that suit their communication needs. You’ll learn to manage customer interactions, explain service options, and support account acquisition while developing the professional skills needed to grow in a client-facing role.
What You'll Be Responsible For
- Customer Engagement: Initiate conversations with business customers, establish rapport, and maintain a professional approach throughout each interaction.
- Account Presentations: Introduce available account services, explaining their features and benefits in clear, accessible terms.
- Customer Follow-Up: Keep track of conversations, outstanding questions, and follow-up activities to support consistent communication with prospective clients.
- Account Development: Help identify opportunities to introduce additional services or establish new business relationships based on customer requirements.
- Team Coordination: Work with colleagues and team leaders to share customer insights, review objectives, and improve the overall customer experience.
- Product Knowledge: Stay informed about AT&T service offerings, promotions, and updates so you can communicate information accurately.
What We're Looking For
- High school diploma or GED.
- Clear verbal communication skills and a professional manner.
- An interest in working with business customers and building lasting relationships.
- Strong listening skills and the ability to understand different customer requirements.
- Willingness to learn about telecommunications products and account development.
- A dependable, adaptable attitude and the ability to contribute to a team.
- Previous experience in sales, customer service, retail, or account support is beneficial but not required.
Start Building Your Career
At Momentus Business Group, you'll have the opportunity to gain practical experience in customer engagement, account development, and business communications while learning alongside an experienced team.
If you're motivated to learn, enjoy working with people, and want to build your professional skills in a customer-focused environment, we'd like to hear from you. Apply today to join Momentus Business Group as an AT&T Account Associate!
Pay: $4,500.00 - $5,400.00 per month
Benefits:
- Employee discount
- Professional development assistance
Work Location: In person
Salary : $4,500 - $5,400