Business Office Director

Business Office DirectorThe Vered | Encino, California

Luxury Assisted Living & Memory Care | Momentum Senior Living

Join One of Southern California's Premier Luxury Senior Living Communities

The Vered is seeking an experienced and service-driven Business Office Director to join our leadership team in beautiful Encino, California.

Opened in November 2025, The Vered is a boutique luxury Assisted Living and Memory Care community where hospitality, personalized service, and exceptional resident care define everything we do. As part of Momentum Senior Living, you'll work alongside an engaged leadership team dedicated to operational excellence, employee development, and delivering an outstanding experience for our residents and families.

This is an exceptional opportunity for a business professional who enjoys combining financial operations, human resources, payroll, and resident services while serving as a trusted partner to the Executive Director and Corporate Leadership.

Position Summary

The Business Office Director serves as a key member of the community leadership team, overseeing the business office, resident billing, payroll processing, human resources administration, accounts payable, and financial operations for a luxury senior living community. This position partners closely with the Executive Director to ensure smooth daily operations while providing exceptional service to residents, families, employees, and vendors.

What You'll DoHuman Resources & Payroll

• Coordinate onboarding, new hire orientation, employee records, training, and personnel files
• Partner with Corporate Human Resources on employee relations, workers' compensation, benefits, leaves of absence, and employment compliance
• Process bi-weekly payroll using Paylocity, including reviewing timecards, auditing punches, resolving payroll discrepancies, and ensuring compliance with wage and hour laws
• Serve as a resource for employees regarding payroll, benefits, and HR-related questions
• Maintain compliance with required certifications, employment records, and labor regulations

Resident Billing & Accounts Receivable

• Manage resident billing, monthly rent, care charges, deposits, refunds, move-out accounting, and accounts receivable
• Process ACH transactions and monthly billing statements
• Support Long-Term Care Insurance (LTCI) billing and reimbursement
• Ensure resident accounts remain accurate while providing excellent customer service to residents and families

Accounting & Financial Operations

• Oversee accounts payable processing and financial administration using Yardi
• Manage invoice approvals, vendor payments, expense reports, and credit card reconciliations
• Assist with budgeting, financial reporting, audits, and month-end close activities
• Maintain financial records in accordance with company policies and internal controls

Leadership

• Supervise business office and concierge team members
• Recruit, train, coach, and develop administrative staff
• Foster employee engagement, accountability, and operational excellence
• Collaborate with the Executive Director and department leaders to support occupancy growth, resident satisfaction, and financial performance

QualificationsRequired

• Three or more years of progressive experience in business office management, accounting, human resources, payroll, or healthcare administration
• Strong knowledge of payroll, accounts receivable, resident billing, accounts payable, and HR administration
• Excellent organizational, communication, customer service, and problem-solving skills
• Ability to manage multiple priorities while maintaining a high level of accuracy and confidentiality

Preferred

• Experience working in senior living, healthcare, hospitality, multifamily housing, or another service-focused industry
• Experience processing payroll using Paylocity is preferred but not required
• Experience using Yardi for resident billing and financial management is preferred but not required
• Associate's or Bachelor's degree in Business Administration, Accounting, Human Resources, Healthcare Administration, or a related field

Why Join Momentum Senior Living?

Momentum Senior Living is a growing organization committed to excellence, innovation, and investing in our people. We believe great communities begin with great leaders.

We offer:

• Competitive salary
• Medical, Dental & Vision Benefits
• 401(k)
• Paid Time Off & Paid Holidays
• Professional development and career advancement opportunities
• Supportive Corporate HR and Finance teams
• Opportunity to grow with a luxury senior living organization expanding throughout the western United States

If you're an organized, service-oriented leader who enjoys working with both people and numbers, we'd love to hear from you.

Apply today and become part of The Vered's leadership team.

Momentum Senior Living is an Equal Opportunity Employer.