Demo

Remote Customer Service & Sales Representative (Momentum Enterprises)

Momentum Enterprises
Framingham, MA Remote Full Time
POSTED ON 10/24/2025
AVAILABLE BEFORE 12/23/2025

???? Remote Customer Service & Sales Representative - Join the Momentum Crew!

Looking for a flexible, remote role where you can grow your skills, connect with people, and make an impact - all from home? Momentum Enterprises is looking for an energetic Customer Service & Sales Representative to join our hubster team!

This position is remote and part-time, perfect for a college student building experience or a parent looking for flexible "mom hours." You'll help guests across our six brands including Launch Entertainment and My Gym to have the best experience possible - whether that's booking a birthday party, signing up for a membership, or answering questions with a smile.

What You'll Do

Sales Superstar Stuff:

  • Promote and sell parties, events, memberships, tickets, and more.

  • Get to know our customers and match them with the perfect experience.

  • Process sales quickly and accurately through our CRM and POS systems.

  • Meet (and crush!) your sales goals while keeping it fun.

  • Share up-to-date info on pricing, promotions, and packages.

Customer Service Magic:

  • Answer calls, emails, and chat messages with friendly, professional energy.

  • Help guests with reservations, memberships, and account questions.

  • Solve problems and make sure every customer feels valued and heard.

  • Keep accurate records and update customer info in our CRM system.

  • Collaborate with teammates when challenges come up - we've got each other's backs!

Team & Growth:

  • Stay in the loop on new products, promos, and company updates.

  • Participate in team meetings and trainings to keep leveling up.

  • Bring a positive attitude to every interaction - we believe in good vibes and great service!

What We're Looking For
  • High school diploma or equivalent (some college a plus!).

  • Experience in sales or customer service is great.

  • Confident communicator who loves connecting with people.

  • Organized multitasker who can keep cool under pressure.

  • Comfortable using CRM and POS systems (or ready to learn).

  • A team player with a growth mindset and a can-do attitude.

  • Availability for some evenings or weekends if needed.

  • Bonus points for being bilingual or having experience in fitness, fun, or entertainment industries!

Why You'll Love Working With Us
  • 100% remote - work from home and make your own space your office.

  • Flexible hours that fit your life and schedule.

  • Supportive, upbeat team culture that celebrates wins (big and small!).

  • Build real experience in sales, customer success, and communication.

  • Be part of a company that values fun, growth, and connection.

???? Ready to grow with us and bring the energy from home? Apply today and join Momentum Enterprises - where customer service meets fun and flexibility!

Salary.com Estimation for Remote Customer Service & Sales Representative (Momentum Enterprises) in Framingham, MA
$72,300 to $102,391
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