Rental Clerk - Stevens Creek BMW

Job Description

The Rental Clerk is responsible for assisting with the dealership's fleet of loaner vehicles which are provided to customers while their own vehicles are being serviced.

Duties And Responsibilities

• Ensuring vehicles are clean, fueled, and ready for customer use.
• Handle the check-in and check-out process for loaner vehicles, which includes explaining the terms of use, documenting customer information, and providing vehicle keys.
• Coordinate with the service department to provide customers with loaner vehicles during their service appointments.
• Maintain accurate records of loaner vehicle agreements, including customer details, vehicle assignment, mileage, and condition reports.
• Inspect vehicles before and after use, documenting any damages or issues.
• Provide friendly and efficient customer service, addressing any questions or concerns.
  
  

Preferred

• Prior experience in a rental car or loaner vehicle environment.
• Strong organizational and multitasking skills.
• Excellent communication and customer service abilities.
• Strong attention to detail to maintain the dealership’s professional appearance.
• Excellent communication skills and interpersonal skills.
  
  

Required

• Must be authorized to work in the USA.
• Valid driver's license and good driving record.
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.
  
  

(The Rental Clerk position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $23.00.)

Schedule

• Full Time
• Monday through Saturday availability
• Sundays off
  
  

It's time to make the most important move of your career. From our cooperative team-based approach; to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

All your information will be kept confidential according to EEO guidelines.

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