What are the responsibilities and job description for the Medical Scheduler position at MOMDOC LLC?
Women's health group seeks medical schedulers to assist patients in the Chandler area. Scheduling includes appointments, referrals, and surgeries; full-time and part-time opportunities available.
MomDoc offers great traditional and non-traditional benefits, including six-week paid sabbaticals.
This is a Call Center based job in the Chandler Area.
Bi-Lingual in Spanish is encouraged but not preferred.
Job Functions:
- Answering incoming phone calls and making outgoing calls for all medical office locations
- Assist patients with scheduling needs and questions
- Other tasks as assigned
Relevant Skills:
- Strong computer and typing skills
- Able to problem solve
- Self -starter
- Team focused
- Excellent communication skills
Educational requirements: N/A
Years of experience: at least 6 months customer service
Key Responsibilities
- Answer calls within 30 seconds
- Schedule appointments appropriately
- Updates all patient demographic and insurance information
- Gather detail information from patient to provide great patient care
- Support internal projects
- Represent MomDoc’s appreciation culture in interactions with fellow employees and patients