What are the responsibilities and job description for the Coffee Pot Barista position at Mole Lake Casino Lodge & Conference Center?
Position Summary: This position is responsible for providing Casino patrons with Coffee products. This position should provide a pleasant and welcoming atmosphere for guests. Coffee Pot Sales Associates are required to stay up to date with product features and maintain the store’s visual appearance to a high standard. Provide excellent customer service while meeting the store’s sales goals.
DUTIES/RESPONSIBILITIES:
- Prepare the Coffee Pot for opening
- Assess customer’s needs then provide excellent customer service
- Keep the Coffee Pot visually pleasing, clean as you go
- Remain knowledgeable on products offered
- Process POS (point of sale) purchases
- Cross sell products
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers
- Comply with all Tribal Ordinances, Regulations, Standard Operating Procedures and systems of Internal Controls
- All other duties as assigned
QUALIFICATIONS:
- High School Diploma
- Background in sales products recommended and preferred
- Basic understanding of sales principles and customer service practices
- Basic Math skills
- Working knowledge of customer and market dynamics and requirements
- Hands-on experience with POS transactions
- Solid communication and interpersonal skills
- A friendly and energetic personality with customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- Customer Service: 1 year (Required)
- Sales: 1 year (Required)
- Availability to work flexible shifts
This position is subject to the following conditions: obtain and maintain a valid Sokaogon Chippewa Gaming Commission license and pass pre-employment and random drug screenings. The job description is not intended to be an exhaustive list of all duties or qualifications.
Native American preference is granted according to P.L. 93-638.
Job Type: Part-time
Pay: From $12.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $12