What are the responsibilities and job description for the Direct Support Professional - Remote Support- Full time 1st shift position at MOKA CORPORATION?
Remote Direct Support Professional- Full time 1st shift- 40 hrs per week
(This position works from an office location in Grand Rapids, Michigan)
Position Summary:
Provides technology enabled support for people with intellectual and developmental disabilities to increase independence, enhance quality of life, maintain health and safety, and meet goals. This support occurs primarily from a remote location, with some in-person support required as needed.
Essential Functions: Include the following, other duties may be assigned
Monitors the physical and emotional health of people served, gathers information, and communicates observations to verbal and written documentation. Monitoring typically occurs in a designated setting off-site from the living space of people served.
Provides guidance for people served in areas such as health, medication, safety, and daily living as outlined in their Individual Plans of Service (IPOS).
Responds to all monitoring system alerts within proper time frames, understanding how to assess needs and prioritize responses if multiple alerts trigger at one time.
Responds to safety concerns in-person as needed. This may include dispatching backup support when applicable.
Engages in real time, two-way communication with people served as needed to respond to requests for support, emergency help, or social interaction.
Creates accurate and timely records and submits a variety of reports, including but not limited to, incidents and daily progress.
Ensures the privacy and dignity of people served and reports any suspected abuse or neglect.
Maintains confidentiality and respects the rights of people served.
Encourages the use of enabling technology to address outcomes as stated in the IPOS whenever possible.
Engages in the application of technology as a natural support for people served.
Provides ongoing training to people served to engage them in the use of supportive technologies.
Identifies risk and behaviors that can lead to a crisis and uses effective strategies to prevent or intervene in the crisis in collaboration with others.
Provides in-person support, involving essential functions of a Residential Support Staff including, but not limited to: assisting in meal preparation, cleaning, small home repairs and light residential maintenance duties, administering first aid and treatments, transportation to and from community locations using agency owned or personal vehicles.
Provides advocacy and empowers and assists people served to advocate for themselves.
Attends meetings, trainings and professional development opportunities as needed.
Provides on-call support, including after hours, in a rotation with the supervisor.
All MOKA employees will conduct themselves in a manner that demonstrates commitment to the public good and aligns with the philosophy, mission, and core values of the agency.