What are the responsibilities and job description for the Team Member position at MOJO Family of Brands?
Company Description MOJO Family of Brands is a multi-brand car wash platform operating 22 established car wash brands across the United States. The company focuses on delivering a fast, high-quality car wash experience that prioritizes customer satisfaction and consistency at every location. Local leadership and engaged on-site teams are central to its operating model, creating a supportive environment for team members and customers alike. MOJO Family of Brands is united by a shared purpose of driving growth for customers, team members, and the communities it serves.
Role Description The Team Member role is a full-time, on-site position located in Winder, GA. In this role, the Team Member helps provide a safe, efficient, and high-quality car wash experience by guiding customers through the wash process, operating equipment, and performing basic cleaning and maintenance tasks. Responsibilities include greeting customers, answering questions about services, processing transactions, and assisting with membership or promotional programs. The Team Member works closely with colleagues and local leadership to maintain a clean and organized site, follow safety procedures, and uphold company standards for service and professionalism. This position may also involve flexible scheduling, including weekends and holidays, to support consistent operations and customer demand.
Qualifications
Role Description The Team Member role is a full-time, on-site position located in Winder, GA. In this role, the Team Member helps provide a safe, efficient, and high-quality car wash experience by guiding customers through the wash process, operating equipment, and performing basic cleaning and maintenance tasks. Responsibilities include greeting customers, answering questions about services, processing transactions, and assisting with membership or promotional programs. The Team Member works closely with colleagues and local leadership to maintain a clean and organized site, follow safety procedures, and uphold company standards for service and professionalism. This position may also involve flexible scheduling, including weekends and holidays, to support consistent operations and customer demand.
Qualifications
- Customer service and communication skills, including the ability to interact courteously and clearly with a wide range of customers.
- Reliability and time management skills to handle a fast-paced environment and follow set schedules and procedures.
- Basic mechanical aptitude and comfort working around car wash equipment, with attention to safety and operational guidelines.
- Teamwork and collaboration skills to support fellow team members and maintain a positive work environment.
- Ability to perform physical tasks such as standing for extended periods, lifting light to moderate weights, and working outdoors in varying weather conditions.
- Basic math and cash-handling or point-of-sale skills to process payments accurately and efficiently.
- Willingness to learn, follow training, and adapt to updated processes and service standards.
- Previous experience in retail, hospitality, or service roles is helpful but not required; high school diploma or equivalent preferred.