What are the responsibilities and job description for the Assistant, Case Management position at Mojo Coffee Lakeline?
Job Summary
Mojo Coffee Lakeline is seeking an organized and dependable Assistant, Case Management to support administrative coordination, maintain accurate records, and assist with tracking requests, follow-ups, and operational issues. The ideal candidate will have strong communication and organizational skills and be comfortable managing documentation, coordinating with team members, and handling sensitive information professionally.
Key Responsibilities
- Assist with organizing, updating, and maintaining case files and related documentation
- Enter information into databases and maintain accurate records
- Track pending requests, follow-up tasks, and case status updates
- Coordinate communication between staff members and relevant contacts
- Schedule meetings, appointments, and follow-up activities as needed
- Prepare reports, correspondence, and administrative summaries
- Review documents for completeness and accuracy
- Maintain confidentiality when handling sensitive records and information
- Respond to routine inquiries and direct complex concerns to the appropriate person
- Support daily administrative operations and other assigned tasks
Qualifications
- Previous administrative, clerical, customer service, or records management experience preferred
- Strong organizational and time-management skills
- Excellent written and verbal communication abilities
- Basic computer skills and familiarity with spreadsheets and databases
- Strong attention to detail and accurate data-entry skills
- Ability to manage multiple tasks and meet deadlines
- Professional judgment and commitment to confidentiality
- Reliable, adaptable, and able to work independently or as part of a team
Benefits
- Competitive pay
- Paid training
- Flexible scheduling, where available
- Health benefits for eligible employees
- Paid time off, where applicable
- Opportunities for professional development
- Potential career advancement in administrative and coordination roles
About the Company
Mojo Coffee Lakeline is identified here as a coffee shop business. The Assistant, Case Management title is not a typical coffee shop position, so the responsibilities above are framed as general administrative and case-tracking support rather than clinical or social-service case management. The role should be adjusted to match the employer's actual duties before publication.
Pay: $18.00 - $24.00 per hour
Expected hours: 33.0 per week
Work Location: In person
Salary : $18 - $24