Account Manager

At
MOI Global
, we don't just do marketing, we bring brands to life by connecting them with the right people through intelligent storytelling, compelling strategy, and flawless execution. As a key player in our regional hub, our Singapore office drives account leadership across the APAC region, enabling seamless collaboration across global teams.

We are looking for a proactive, client-focused
Account Manager
to join our team and play a key role in driving client satisfaction, campaign success, and long-term partnership growth. This role is ideal for someone who thrives in a fast-paced agency environment, combines strong relationship-building skills with strategic thinking, and can confidently coordinate across internal teams to deliver exceptional work.

Key Responsibilities
Client Relationship Management

• Serve as the primary point of contact for assigned clients, ensuring their needs, expectations, and objectives are consistently met.
• Build trusted, long-term relationships through clear communication, strategic guidance, and proactive support.
• Conduct regular check-ins, reviews, and planning sessions with clients to evaluate performance and identify new opportunities.

Operational & Delivery Excellence

• Oversee day-to-day management of client accounts, ensuring timely and accurate delivery of projects and campaigns.
• Work closely with creative, strategy, media, and operations teams to brief work, manage workflows, and ensure deliverables meet client expectations.
• Maintain detailed project timelines, budgets, and status reports.
• Maintain an exceptional standard of quality across all work, ensuring consistency with brand guidelines and strategic intent.
• Monitor scope, resources, and project timelines to ensure delivery within budget and margin targets.
• Oversee financial documentation including POs, invoicing, and revenue tracking in line with MOI Global's processes.

Account Growth & Strategic Advisory

• Identify opportunities to expand client engagements through additional services, strategic initiatives, or campaign extensions.
• Support proposal development, scoping, and budgeting for new work or expansions.
• Contribute to client retention and long-term revenue growth.
• Understand client goals, industry trends, and business performance to offer strategic insights and recommendations.

What You Bring

• 3 – 5 years of agency experience, ideally with exposure to B2B tech clients or complex service-based industries.
• Strong understanding of marketing channels (e.g., digital, paid media, content, events, CRM, social, creative production).
• Exceptional communication, presentation, and interpersonal skills.
• Proven ability to manage multiple projects simultaneously with strong attention to detail.
• Comfortable interpreting data and performance reports to inform recommendations.
• A proactive, solutions-oriented mindset with the ability to anticipate client or project needs.
• Ability to work collaboratively in a cross-functional team environment.
• Natural problem solver with the ability to remain composed and decisive under pressure.

Why MOI Global?
We're a global agency with a challenger mindset, curious, collaborative, and committed to doing the best work of our lives for brands we believe in. In return, we offer an inclusive culture, opportunities to grow, and a chance to work on meaningful projects that make a real impact.