Demo

Medical Secretary

Mohsen Noreldin MD, MPH, PLLC
Westborough, MA Full Time | Part Time
POSTED ON 11/9/2026
AVAILABLE BEFORE 3/8/2027

Overview

As a Medical Secretary, you’ll keep clinic operations organized and help patients navigate each step of their visit. You’ll coordinate appointments, manage medical records, support billing and coding workflows, and communicate with patients and care teams while protecting confidential health information. Your impact: Accurate scheduling and documentation help patients receive timely service and give clinicians reliable information for care.

Responsibilities

  • Welcome patients and provide responsive front-desk, receptionist, and customer service support in person and by phone.
  • Schedule appointments, manage phone communication, and use clear phone etiquette to address routine questions.
  • Maintain medical records and electronic health records (EHR), including data entry, filing, documentation review, and care plan updates.
  • Follow HIPAA requirements and clinical confidentiality policies; assist with administrative and health information management tasks.Contract: [Permanent / Temporary]
  • Prepare correspondence, referrals, and other documents for the clinical team.
  • Support day-to-day office administration and follow up on outstanding paperwork.

What we are looking for

  • Strong organizational skills and attention to detail.
  • Clear communication and a courteous, patient-focused approach.
  • Confidence using office software and learning clinical systems.
  • Ability to prioritize tasks and work effectively as part of a team.
  • Medical secretarial or healthcare administration experience: [Essential / Desirable].
  • Required qualifications or training: [Specify, if applicable].

Requirements:

  • Medical administrative support, medical office, clinic, front desk, clerical, or administrative experience is helpful; dental clinic experience is also welcome.
  • Familiarity with medical terminology, health insurance, Medicare, medical records, and EMR/EHR systems is preferred. Systems may include Epic, Meditech, Athenahealth, and eClinicalWorks.
  • Strong patient service, customer service, computer, typing, and filing skills; Microsoft Office and 10-key typing experience are useful.
  • Ability to handle detailed work accurately, communicate professionally, and maintain confidentiality.

Pay: $17.00 - $20.00 per hour

Work Location: In person

Salary : $17 - $20

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