What are the responsibilities and job description for the Patient Phone Screening Specialist position at Mohr Talent?
Overview of Opportunity
We are seeking an Inbound Call Center Agent to join our team at Mohr Talent, a nationwide, government-backed medical network dedicated to delivering high-quality patient care and services.
Compensation and Benefits
This role offers a competitive hourly rate of $14 per hour, with the potential for contract-to-hire conversion. As a valued member of our team, you will also have access to various benefits designed to support your well-being and work-life balance.
Key Responsibilities
As an Inbound Call Center Agent, you will be responsible for:
- Handling inbound calls and providing excellent customer service to patients.
- Conducting thorough phone screenings to assess patient needs and provide necessary guidance or referrals.
Requirements
To succeed in this role, you will need:
- A Bachelor's degree from an accredited institution.
- No less than 2 years of experience in customer service, preferably in an inbound call center environment.
- Bilingual proficiency in English and Spanish, as you will interact with patients who speak both languages.
Work Schedule
This is a hybrid position, requiring a flexible schedule with alternating weeks of 2 days and 3 days of onsite work. If you are adaptable and able to thrive in a dynamic environment, we invite you to apply for this opportunity.
Salary : $14
