Medicaid Benefit Coordinator

Job Title: Medicaid Benefits Coordinator
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\nPay Rate - $17hr

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Overview:
\nThis role helps individuals understand and apply for Medicaid. You will work closely with clients to assess their eligibility, guide them through the application process, and coordinate with other agencies to ensure they receive the support they need. You will report directly to the Unit Supervisor and work under general supervision.

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Key Responsibilities:

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  Intake and Screening:

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    Accept referrals from the helpline and other sources.

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    Assess clients using a standard screening tool to determine Medicaid eligibility.

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  Client Assistance:

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    Explain Medicaid rules and the application process clearly to clients.

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    Help clients gather the necessary documents and complete their applications.

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  Data Management:

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    Enter and update client information in our system.

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    Track application progress and maintain accurate records.

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  Collaboration:

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    Coordinate with local agencies and related staff to resolve eligibility issues.

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    Participate in outreach, training, and meetings to improve access to Medicaid services.

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  Additional Duties:

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    Provide technical support for clients, including in emergency or disaster situations as needed.

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    Handle other Medicaid-related tasks as assigned.

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Required Qualifications:

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  Education & Experience:

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    A Bachelor s degree in social work, psychology, gerontology, or a related field with at least 1 year of relevant work experience; or a degree in another field with 2 years of related experience.

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  Skills:

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    Strong communication and organizational skills.

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    Ability to remain calm and use effective crisis intervention techniques when needed.

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    Proficiency with computers, including word processing, spreadsheets, and database applications.

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    Familiarity with systems like eCIRTS, FMMIS, or similar is a plus.

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    Must be able to type at least 45 words per minute.

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    Bilingual (English/Spanish) is preferred.

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Physical Requirements:

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  Ability to perform tasks such as sitting, bending, and walking.

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  Comfortable with extended periods of computer work.

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  Capable of handling a fast-paced work environment with shifting priorities and deadlines.

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\nMOHR Talent is an equal-opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status. If you believe you have been discriminated against or have concerns about our compliance, please contact our Human Resources department at hr@themohrgrp.com