What are the responsibilities and job description for the Lead Barista - Starbucks position at Mohegan Tribal Gaming Authority - Mohegan Sun?
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Position Summary:
This position is responsible for modeling our customer service commitment, delivering high-quality products, maintaining a safe and clean store and confidently running shifts that create the Starbucks experience for our baristas and customers.
Primary Duties and Responsibilities: includes but not limited to:
- Maintains outlet inventory/supplies as well as outlet cleanliness
- Performs point of sale (POS) functions including comps and voids
- Makes coffee and specialty drink items and fills food orders
- Assigns Baristas to daily stations
Secondary Duties and Responsibilities:
- Communicates inventory needs and maintenance problems to management
- Sets up stations and performs side work and opening/closing duties as directed by supervisor
- Receives, fills and delivers stock orders/requisitions
- Assists with certification of new baristas
- Complies with and maintains safety and sanitation standards
Minimum Education and Qualifications:
- High School Diploma or equivalent
- Experience in fast food or restaurant service with point of sale (POS) cash tendering knowledge
Competencies: Incumbent will master the following competencies while in this position:
- Excellent written and verbal communication skills
- Strong organizational and multi-tasking skills
- Thorough knowledge of point of sale system and cash handling accuracy
- Complete knowledge of outlet offerings and preparations
- Increased speed in processing guest orders
- Working knowledge of MS Office and Stratten Warren
Training Requirements:
- Outlet-specific standard operating procedures
- Point of sale (POS) system
- Completes all Starbucks Lessee required training
Physical Demands and Work Environment:
- Must be able to lift up to 30 lbs.
- Must be able to bend and stand for the entire shift
- Must be able to work in a fast paced environment with frequent interruptions
- Must be able to work various shifts and flexible hours
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.
Work Shift:
RegularKnock, knock. Hear that sound? That's opportunity!
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Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.