Demo

Learning & Development Specialist - Full Time - Days

Mohawk Valley Health System
Utica, NY Full Time
POSTED ON 4/9/2026
AVAILABLE BEFORE 5/17/2026
Job Summary

The Learning and Development Specialist partners with HR leadership and organization leaders to strengthen leadership capability, employee engagement, and workforce effectiveness. This role focuses on delivering and supporting soft-skills training, embedding AIDET, HRO, De-escalation principles, facilitating team-building initiatives, and using workforce insights to support development strategies across the organization.

Core Job Responsibilities

  • Analyze workforce data, dashboards, and trends related to staffing, retention, performance, and engagement.
  • Translate insights into recommendations that support workforce planning and business decisions.
  • Facilitate leadership and staff training programs focusing on communication, coaching, accountability, engagement, and difficult conversations.
  • Partner to embed AIDET, HRO, and de-escalation principles into organizational practices and ongoing training.
  • Research and develop workforce development programs, career ladders, scholarship opportunities and other educational resources intended to create opportunities, policies, procedures or practices which will promote career growth. Support or manage the implementation and execution of these programs.
  • Analyze, and interpret employee engagement surveys, 30-60-90 day check-ins/evaluations, and exit interviews.
  • Identify trends and recommend strategies to improve engagement and retention.
  • Facilitate or co-facilitate team-building sessions that improve collaboration, trust and communication.
  • Performs other duties as required.

Required

Education/Experience Requirements

  • Bachelor's degree in Human Resources, a related field; or equivalent experience.
  • 3 years of experience in organizational development or HR
  • Proficient with technology, HRIS systems and MS Office tools.

Preferred

  • Experience facilitating training and coaching in a healthcare or service environment.

Licensure/Certification Requirements

Disclaimer

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Job Details

Req Id 97112

Department HUMAN RESOURCES

Shift Days

Shift Hours Worked 8.50

FTE 1

Work Schedule SALARIED GENERAL

Employee Status A1 - Full-Time

Union Non-Union

Pay Range $60k - $85K/Annually

#GP01

Salary : $60,000 - $85,000

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