What are the responsibilities and job description for the Service Technician position at Mohawk Valley Handyman?
Role Overview & Responsibilities
As a Service Technician, you will be the face of the company—diagnosing, repairing, and maintaining plumbing, carpentry and electrical systems while building trust with homeowners.
Key Responsibilities:
- Diagnose, troubleshoot, and repair plumbing, carpentry and electrical systems in residential settings
- Complete service calls efficiently while maintaining high-quality workmanship
- Ensure all work complies with manufacturer guidelines and building codes
- Clearly explain issues and solutions to customers, offering honest and effective recommendations
- Maintain accurate service records and job notes
- Communicate effectively with customers and internal team members
- Maintain a clean, organized service vehicle and job site
- Uphold company standards of professionalism, integrity, and customer care
Pay & Compensation
We believe in rewarding performance. Our pay structure is designed to give you stability from day one and the opportunity to earn more as you work hard and grow.
Base Pay:$30-34 per hour
Retirement Match: 3% Employer Match | SIMPLE IRA
PTO Plan
Company Provided Uniforms: Embroidered Tee Shirts, Polos, and Jackets
Pay-for-Performance: Optional Pay for Performance Plan - Opt In after 90 days
Company Trucks: Well Stocked Company Truck | Drive from Shop to Jobsite
Pay Period: Bi-weekly | Processed through OnPay | Online Portal for Checking Paystubs
Requirements & Qualifications
Must-Haves:
- 3 years demonstrable residential electrical experience (branch circuits, fixtures, troubleshooting)
- 3 years demonstrable experience in plumbing service and repair (fixture replacements, water heaters, PEX supply lines, PVC drain)
- 3 years demonstrable experience in minor carpentry projects (Door Installation, Trim, Hand Rail Installation)
- Strong troubleshooting and diagnostic skills
- Valid driver’s license
- Ability to work independently and manage service calls efficiently
- Strong communication and customer service skills
- Professional demeanor and clean work habits
- Willingness to learn and assist with insulation projects
- Ability to learn how to use HouseCall Pro
About Us
Mohawk Valley Handyman is a company with the mission of serving others through the repair and restoration of their homes while experiencing and sharing the love of God. We strive to excel in all that we do and let that be shown through our work by providing our service with honesty and integrity. We offer minor plumbing, electrical and carpentry projects. We are committed to not only serving needs through top notch home repairs but also building genuine relationships with our clients.
Pay: $30.00 - $34.00 per hour
Benefits:
- Paid time off
Application Question(s):
- Please elaborate on some of the specific trades experience you have:
Experience:
- Electrical: 3 years (Required)
- Plumbing: 3 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $30 - $34