Delivery Coordinator

As vehicles are getting more and more technologically advanced and customer service is becoming even more critical, Mohawk Auto Group is in need of a Vehicle Delivery Coordinator to assist our customers in a professional and dynamic delivery process. The ideal candidate is technology-oriented and has exceptional customer service skills.

About the Role

The Vehicle Delivery Coordinator will play a key role in ensuring a smooth delivery process for our customers, focusing on customer satisfaction and effective communication.

Responsibilities

• Direct report to the Sales Manager regarding assignments, objectives, planned activities, reviews, and analyses
• Be expert in all facets of vehicle information and features
• Provide customers with all vehicle information required by manufacturer
• Communicate in's and outs of vehicle to customers
• Assist sales department in sales process
• Ensure all vehicles have fuel, required stickers/buyers guide and are in good condition.
• Inspects vehicles to detect damage and to verify the presence of accessories listed on the invoice/addendum
• Ensure inventory is cleaned, presentable, and properly displaying disclaimers and vehicle information
• Perform other duties as assigned

Qualifications

• Available to work flexible hours & weekends
• Ready to hit the ground running on learning new product in’s & out’s
• Fantastic communication skills with customers
• Professional, well-groomed personal appearance
• Ability to work in all weather conditions
• Valid driver's license with good driving record

Required Skills

• Exceptional customer service skills and technology-oriented

Preferred Skills

• Experience in automotive sales or delivery coordination is a plus

Benefits

• Competitive pay and commission
• Medical, dental, vision, life, and disability insurance coverage
• Paid time off
• 401k with company match