What are the responsibilities and job description for the Slot Technician position at MOHAWK CASINO?
Job Title: Slot Technician
Department: Slot Operations
Starting Rate: $17.45 per hour
Reports to: Slot Shift Manager
FLSA Status: Non-Exempt
Closing Date: Open Until Filled
SUMMARY: Maintains, installs, converts and configures gaming devices on assigned shift according to departmental plans and layouts. Participates in a team oriented environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Required to learn and utilize Apple iPods with accompanying software known as “Kai” to assure a high quality of guest service.
- Exhibits a friendly, helpful and courteous manner when dealing with guests and fellow associates
- May performs paper refills and clear jams, bill retrievals, bv jams on machines and/or follows through if more in-depth repair is needed.
- Handle guest transactions, such as cash and pay-outs and other transactions as required.
- Must have understanding of Basic Electronics and Electricity.
- Must have basic understanding of Electronic and Electrical troubleshooting.
- Ability to reading and translate wiring diagrams.
- Responsible for set up of game options and test various devices, E.G. Bill Acceptors.
- Tools and experience using tools is required.
- Perform Pay tables and Reel Strip Test and verify Bonus awards.
- Case by case analysis, trouble shooting in interpretive situations of technical performance of gaming devices.
- Basic Knowledge of Player Tracking components.
- Performs daily or as scheduled, preventative maintenance on gaming devices.
- Installs, builds conversion (game kits) and reconfigures pre-planned floor layout.
- Safeguards all assigned assets upon install, build, conversion (game kits) or reconfiguration.
- Uses approved electronic test equipment when repairing or maintaining gaming devices.
- Responsible for accurate wiring, game chips, game boards, optioning of games, safety and security of all electrical components.
- Maintains confidentially of game optioning as they relate to par levels and hold percentages.
- Must wear assigned safety approved clothing and equipment during the build (game conversion), move, install and maintenance of gaming devices.
- Knows and complies with the gaming compact, and any other regulatory requirements necessary.
- Must be willing to work varied shifts as required by Operational needs.
- Other duties as necessary to improve operational direction.
SUPERVISORY RESPONSIBILITIES: This job requires support of technical inquires and hands on technical training of other tech support staff.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully complete the essential duties of the position with or without reasonable accommodation. Must have regulatory approved certified technical training on gaming devices as specified by the vendor.
EDUCATION and/or EXPERIENCE: High school diploma or G.E.D required. Associates Degree from a College, University; or trade school; or two years related experience and/or training.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job with or without reasonable accommodation. While performing the duties of this job, the associate is frequently required to walk. The associate is occasionally required to stand; use hands to finger, handle, or feel; climb or balance; and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 100 pounds.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job with or without reasonable accommodation. The position exists in a casino work environment where there is frequent and regular exposure of the associate to noise and cigarette smoke from the casino floor.
CERTIFICATES, LICENSES, REGISTRATIONS: Must obtain and maintain a New York State certification and St. Regis Mohawk Tribal Gaming Class III Gaming License which requires an extensive background check to be used solely for employment purposes. Failure to disclose required information will result in rescinding the job offer. Successful candidates for employment must submit to and pass a drug test for illegal substances prior to employment being confirmed. In case of a positive result, the candidate is not eligible for employment with the Akwesasne Mohawk Casino Resort. Employment will not begin until process is complete.
“The Mohawk Gaming Enterprise is an Equal Employment Opportunity Employer.”