What are the responsibilities and job description for the MID REVENUE CYCLE SENIOR SYSTEMS ANALYST position at Moffitt Cancer Center?
Summary
Position Highlights:
The Mid Revenue Cycle Senior Systems Analyst will be responsible for the operational and technical functions of Health Information Management and Revenue Integrity systems. This position monitors systems reconciliation and interface error logs; reviews and prioritizes stakeholder tickets related to system issues; and coordinates prompt resolution of issues with other areas. This position manages system access requests for Mid Revenue Cycle team members as part of the onboarding process or change in functions. This position is also responsible for training new Mid Revenue Cycle Systems Analysts that onboard to the team.
The Mid Revenue Cycle Senior Systems Analyst serves as the primary contact for testing and validation for system upgrades, enhancements and system implementations. This position provides functional and technical guidance on a project-by-project basis, conducts system related training to stakeholders and creates and manages all documentation related to all Mid Revenue Cycle systems and their impact to
operational process.
Responsibilities
Position Highlights:
The Mid Revenue Cycle Senior Systems Analyst will be responsible for the operational and technical functions of Health Information Management and Revenue Integrity systems. This position monitors systems reconciliation and interface error logs; reviews and prioritizes stakeholder tickets related to system issues; and coordinates prompt resolution of issues with other areas. This position manages system access requests for Mid Revenue Cycle team members as part of the onboarding process or change in functions. This position is also responsible for training new Mid Revenue Cycle Systems Analysts that onboard to the team.
The Mid Revenue Cycle Senior Systems Analyst serves as the primary contact for testing and validation for system upgrades, enhancements and system implementations. This position provides functional and technical guidance on a project-by-project basis, conducts system related training to stakeholders and creates and manages all documentation related to all Mid Revenue Cycle systems and their impact to
operational process.
Responsibilities
- Perform systems reconciliation and monitor HIM systems for optimal performance
- Monitor interface logs for errors, resolve discrepancies and communicate trends
- Monitor systems for optimal performance, report outages and degradations and work with appropriate Moffitt teams and vendors for timely resolution
- Serve as primary testing resource for system upgrades, enhancements and system implementations. Create and document test scenarios considering the impact to processes and data flow
- Assist in the evaluation of upcoming solutions by providing feedback and supportive case analysis.
- Review and reconcile interfaced data to the Mid Revenue Cycle area ensuring accuracy and integrity with the source system
- Maintain detail record of reconciliation and actions items for audit and quality purposes Report trends and work with stakeholders on resolution data issue at the root cause-Review and reconcile interfaced data to the Mid Revenue Cycle area ensuring accuracy and integrity with the source system
- Maintain detail record of reconciliation and actions items for audit and quality purposes
- Report trends and work with stakeholders on resolution data issue at the root cause
- Manages the stakeholders tickets to ensure prompt resolution. Prioritize tickets based on impact to the operation and the revenue cycle impact based on compliance and revenue
- Create a communication plan to ensure continuity of processes based on outcome of ticket reviews
- Initiate and follow up system access requests for new hires
- Validate system access requests with team members prior to closing the tickets
- Maintain contact with vendor regarding business practices and ticket monitoring for continuity of operations
- -Participate on projects providing technical expertise
- Document project impact to Mid Revenue Cycle pre and post project implementation
- Complete overall system and technical assessment when requested in a format suitable to all levels of the organization Systems Documentation
- Creates and manages all documentation related to Mid Revenue Cycle systems, processes and their impact to business operations MRN Merge and MPI Management
- Maintain log of medical records requiring merge. Complete merges upon request in source system
- Troubleshoot errors related to erroneous or failed merging requests
- Proceed with maintenance of the MPI by updating demographics in source systems, as needed or requested
- Bachelor's degree in Health Information Technology or healthcare related field and six (6) years of systems development, implementation, integration testing, coding and patient charging interfaces. Inclusive of the following required experience:
- At least four (4) years' experience in system implementation
- Supporting a remote work force
- SQL (structured query language) to ensure quality of system input/output
- Data collection, creation and management of reports and data analysis, creation and
- OR Associate's degree with an additional two (2) years of relevant work experience on top of the six (6) years required experience (for a total of 8 years) may be considered "in lieu" of a Bachelor's degree.
- OR High School diploma with an additional four (4) years of relevant work experience on top of the six (6) years required experience (for a total of 10 years) may be considered "in lieu" of a Bachelor's degree.
- Demonstrate verbal, written, listening, decision making and analytical skills
- Demonstrated sound analytical skills in the evaluation of stakeholder needs and technical resources to meet expectations
- Working proficiency in Microsoft Office applications, i.e. Word, Excel, Outlook, Power Point
- Preferred systems related experience with Health Information Management or Revenue Integrity systems.