What are the responsibilities and job description for the Team Member position at Moe's?
Department: Operations
Title: Team Member
Reports To: Manager On Duty
Job Purpose Statement:
To prepare and serve our guests with a high-quality product that meets or exceeds company and safe food handling standards with a fun and positive attitude.
Job Functions:
➢ Enthusiastically greet all guests with a hearty “Welcome to Moe’s” when they enter the restaurant.
➢ Have fun and maintain a positive attitude.
➢ Strive to exceed guest service standards. ➢ Follow recipe and preparation guidelines.
➢ Be a team player willing to maintain a cooperative and harmonious working relationship with management and fellow team members.
➢ Be an ambassador for the Moe’s brand.
➢ Always exhibit a genuine passion for excellence.
➢ Set and communicate production levels of all products to meet business demand.
➢ Monitor holding times of products and discard expired or inferior product.
➢ Clean, organize and restock all stations.
➢ Clean utensils, equipment, walls and floors.
➢ Ensure personal appearance always meets company standards and display professionalism.
➢ Recognize and adhere to all sanitation, safety and security policies and procedures to provide a safe environment for all.
➢ Consistently exhibit the actions/behaviors which best demonstrate Moe’s Vision and Values; perform other tasks as directed by management; and at all times represent Moe’s as a professional in every aspect of performance.