What are the responsibilities and job description for the Restaurant Shift Leader position at Moe's Southwest Grill?
Job Overview
We are seeking a dedicated and experienced Shift Leader to join our dynamic team. The ideal candidate will play a crucial role in overseeing daily operations, ensuring exceptional customer service, and leading a team of staff in a fast-paced environment. This position requires strong leadership skills, a background in the food industry or hospitality management, and the ability to foster a positive atmosphere for both employees and guests.
Responsibilities
- Supervise daily operations of the bar and food service areas, ensuring compliance with health and safety regulations.
- Lead and motivate team members to deliver outstanding customer service and maintain high standards of quality.
- Assist in training new staff members on bartending techniques, customer service protocols, and operational procedures.
- Manage inventory levels, placing orders as necessary to ensure adequate stock for service.
- Handle customer inquiries and complaints effectively, striving for resolution that enhances guest satisfaction.
- Conduct interviews for potential new hires and participate in the onboarding process.
- Collaborate with management to develop strategies for improving service efficiency and overall guest experience.
Experience
- Previous experience in a supervisory role within the food industry or hospitality sector is preferred.
- Proven skills in customer service with the ability to handle high-pressure situations gracefully.
- Familiarity with catering operations is a plus.
- Excellent communication skills, both verbal and written, are essential for effective team leadership and guest interaction.
Join us as we strive to create memorable experiences for our guests while fostering a supportive environment for our team!
Job Type: Part-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
License/Certification:
- Driver's License (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Oldsmar, FL 34677 (Required)
Ability to Relocate:
- Oldsmar, FL 34677: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $18