What are the responsibilities and job description for the Roadside Assistance Technician position at Moe and Bees Auto Service?
Summary:
Provides prompt and reliable roadside assistance to stranded motorists, delivering high-quality customer service while performing non-mechanical light-duty services.
Key Responsibilities:
- Respond to dispatched service calls in a timely and professional manner.
- Perform vehicle lockouts, safely gaining entry without causing damage.
- Conduct tire changes, including installation of spare tires and assessing basic tire safety.
- Provide fuel delivery services to customers who have run out of fuel, ensuring safe handling and transfer.
- Perform jumpstarts, using proper procedures to avoid electrical damage and ensure customer safety.
- Communicate clearly with dispatch and customers regarding estimated arrival times and service details.
- Maintain service vehicle, tools, and equipment in clean, working condition.
- Follow all safety protocols, traffic laws, and company procedures while on duty.
- Deliver exceptional customer service and represent the company in a positive, professional manner.
Qualifications:
- Valid driver's license with a clean driving record.
- Ability to lift and maneuver equipment (e.g., jacks, tires, fuel cans).
- Strong problem-solving skills and ability to work independently.
- Customer-service oriented with strong communication skills.
- Experience in roadside assistance or automotive services is a plus (but not always required).
Work Environment:
Field-based position requiring outdoor work in varying weather conditions, flexible scheduling, and the ability to respond to service calls during evenings, weekends, and holidays.
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Job Types: Part-time, Contract
Pay: $ $28.39 per hour
Expected hours: 25 – 30 per week
People with a criminal record are encouraged to apply
Work Location: On the road
Salary : $28