Applications Administrator

Modern Technology Solutions, Inc. (MTSI) is seeking an Applications Administrator. The Applications Administrator develops and maintains the applications and security configurations. The ideal candidate will have experience working with best-in-class business applications such as Smartsheet, with knowledge of SharePoint development and API integrations across Enterprise Tools and modern data management frameworks. Responsible for deploying releases, tool upgrades, account management. Resolving user issues and troubleshooting performance issues. Engineer solutions, research, and plans for adoption of new applications to provide a competitive advantage to the company. Establishes practices, procedures, and concepts related to Enterprise Applications as it relates to the organization. This role is critical in supporting initiatives to drive innovation, enable seamless integrations, and support the development of a robust digital ecosystem to enhance business operations.

Responsibilities

Responsibilities and duties may include, but are not limited to:

• Smartsheet Customization & Automation: Create and manage advanced Smartsheet workflows and integrations to support project management, team collaboration, and process automation. Including implementing and maintaining object backups as necessary.
• Smartsheet Account Management: Work to manage account license distribution and handling the creation and maintenance of account profiles in agreement with license agreements.
• System Optimization: Review current enterprise tool suite and make technical/process recommendations for improving efficiency; including upgrades, retirement or consolidation of applications as appropriate.
• Requirements Analysis: Gather, prioritize, and validate requirements from stakeholders across departments.
• Technical Documentation: Create detailed specifications, workflows, and process documentation for technical and non-technical audiences.
• Cross-Department Collaboration: Act as a liaison between business units and IT teams to align applications and workflows with business needs.
• Data Analysis and Reporting: Perform advanced analysis of system data and generate actionable insights for decision-making.
• Training and Knowledge Sharing: Conduct training sessions and provide support to end-users for system adoption; additionally Acting as a resource/mentor for colleagues with less experience.
• Vendor Coordination: Collaborate with external vendors to evaluate and implement new systems or upgrades and general tool maintenance.
• Risk Awareness: Identify and communicate risks related to application changes while recommending mitigation strategies.
• Security Awareness: Work with the Security team on cyber-security issues such as incident response and vulnerability management.
  
  

Required Experience

• Enterprise Tool Expertise: Proficiency in Smartsheet functionality, including advanced automation, reporting, and dashboard development.
• Analytical Expertise: Strong capacity to evaluate complex systems and processes, identifying opportunities for improvement.
• Requirements Management: Skilled in prioritizing and detailing project requirements, ensuring clarity for all stakeholders.
• Technical Writing Skills: Ability to produce detailed documentation, specifications, and user guides.
• Problem-Solving Ability: Effectively resolve intermediate-to-complex system issues and recommend innovative solutions.
• Data Analysis Competency: Knowledge with data analysis tools such as Smartsheet, Power BI, Power Automate, Power Apps and Microsoft 365.
• Stakeholder Communication: Confident in engaging with business leaders and technical teams for aligning objectives.
• Process Improvement Knowledge: Expertise in identifying inefficiencies and recommending workflow improvements.
• Leadership Skills: Capable of leading testing efforts, collaborating across teams, and driving projects forward.
• Technical Proficiency: Familiarity with enterprise applications (Smartsheet, SharePoint Online, Microsoft 365) and tools for system analysis and management.
• Adaptability: Must thrive in dynamic environments while managing evolving priorities and business needs effectively.
  
  

Required Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, Information Systems or related technical degree; or Bachelor’s degree in non-related field accepted with adequate training and experience
• 5-8 years of experience in related field
  
  

Required Clearance

• Ability to obtain a Secret Clearance
• US citizenship
  
  

Travel: up to 10%

Perks & Benefits

Vacation

New Hires Accrue 20 days of PTO and 10 Holidays per Year

Health Insurance

Zero Deductible Health Plans

Flexible Schedules

Flex Schedules

Professional Development

Up to $10,000 Annual Education/Training Reimbursement

ESOP

Funded Stock Ownership Plan

401k Match

6% 401k Match Immediate Vesting

Bonus Program

Semi-Annual Bonus Opportunity

Mentorship

Career Mentorship Programs

Why is MTSI known as a Great Place to Work?

• Interesting Work: Our co-workers support some of the most important and critical programs to our national defense and security.
• Values: Our first core value is that employees come first. We challenge our co-workers to provide the highest level of support and service, and reward them with some of the best benefits in the industry.
• 100% Employee Owned: We have a stake in each other's success, and the success of our customers. It's also nice to know what's going on across the company; we have company wide town-hall meetings three times a year.
• Great Benefits - Most Full-Time Staff Are Eligible for:
• Starting PTO accrual of 20 days PTO/year 10 holidays/year
• Flexible schedules
• 6% 401k match with immediate vesting up to $9k annually
• Semi-annual bonus eligibility (July and December)
• Company funded Employee Stock Ownership Plan (ESOP) - a separate qualified retirement account
• Up to $10,000 in annual educational reimbursement
• Other company funded benefits, like life and disability insurance
• Optional zero deductible Blue Cross/Blue Shield health insurance plan
• Track Record of Success: We have grown every year since our founding in 1993.
  

Modern Technology Solutions, Inc. (MTSI) is a 100% employee-owned engineering services and solutions company that provides high-demand technical expertise in Digital Transformation, Modeling and Simulation, Rapid Capability Development, Test and Evaluation, Artificial Intelligence, Autonomy, Cybersecurity and Mission Assurance

MTSI delivers capabilities to solve problems of global importance. Founded in 1993, MTSI today has employees at over 20 offices and field sites worldwide.

For more information about MTSI, please visit www.mtsi-va.com

EEO Statement

MTSI embraces nine core values including our first core value of Employees come first. Consistent with our Core Values, we are committed to Equal Opportunity, making decisions without regard to race, color, religion, sex, national origin, age, military/veteran status, disability, or any other characteristics protected by applicable law. MTSI is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants and employees with physical and/or mental disabilities.