New Business Development Representative

OVERVIEW & PURPOSE 

The Business Development Representative works with the MOM sales team to build relationships with prospective clients. 

ESSENTIAL FUNCTIONS 

1. Outbound calling and messaging to schedule appointments for Account Executives (AE)
2. Track appointments, as well as “Sales Qualified Leads” provided to AE that lead to sales opportunities and signed deals
3. Utilize strategic thinking and planning to improve the efficiencies and effectiveness of the BDR Program
4. Update pertinent business data into MOM’s CRM (currently Salesforce)
5. Utilize LinkedIn and other social media platforms in order to research companies and business people
6. Craft correspondence to communicate clearly at all phases of the prospecting cycle
7. Become part of the MOM sales teams through immersion into team functions and meetings
8. High focus on the effort needed to reach the desired outcomes associated with achieving goals
9. Gain knowledge of business verticals, as well as pertinent and effective talk tracks
10. Gain knowledge of the MOM “pillars”, including all products, services and solutions we provide
11. Build a catalogue of essential collateral that can be distributed to prospects
12. Regular communication with AE and sales leaders to validate accuracy of appointments
13. Distribute leads, track progress and ensure follow-up
14. Follow up with clients to gather sales information and strengthen relationships

COMPETENCIES 

1. Proficient in Microsoft Office, specifically Outlook, Excel Formulas and PowerPoint.
2. Strict attention to detail, organization and professionalism
3. Personable, customer-centric, honest and trustworthy
4. Excellent time management skills; ability to multitask and meet deadlines
5. Self-motivated, energetic and hardworking
6. Out-of-the-box thinking and problem-solving skills
7. Ability to effectively communicate with a wide variety of business professionals (up to C-level leaders)

SUPERVISORY RESPONSIBILITY 

This position has no supervisory responsibility. 

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position works in an office environment. The noise level in the work environment is usually moderate. 

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. 

POSITION TYPE & EXPECTED HOURS OF WORK 

NON-EXEMPT 

This is a full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5 p.m.  

TRAVEL 

Travel is not expected for this position. 

REQUIRED EDUCATION & EXPERIENCE 

1. High school diploma or general education degree (GED) is required; college degree preferred
2. Proficiency in MS Office Suite required

PREFERRED EDUCATION & EXPERIENCE 

1. Minimum of 2 years of related work experience is preferable, including a demonstrated track record of success in technical sales support and/or industry related experience
2. Proficient in CRM database tools is preferred