What are the responsibilities and job description for the Account Manager position at Modern Mail Marketing?
Account Manager — Direct Mail & Email Marketing
Modern Mail Marketing | Remote (U.S.)
Modern Mail Marketing is a full-service direct mail and email agency that specializes in helping brands acquire, retain, and reactivate customers. With a focus on delivering performance-driven campaigns, we partner with businesses to create tailored marketing strategies. Our commitment to innovation and measurable results sets us apart in the competitive landscape, empowering our clients to achieve their marketing goals effectively.
As we prepare for our 2026 launch, we’re looking for an Account Manager to help manage client relationships, oversee campaign execution, and ensure a high standard of performance and communication across accounts.
- Serve as the primary point of contact for client accounts
- Manage direct mail and email campaigns from kickoff through launch and optimization
- Coordinate audience strategy, creative development, and campaign timelines
- Communicate performance insights and results clearly to clients
- Maintain strong client relationships through proactive updates and strategic guidance
- 2 years of experience in account management, lifecycle marketing, or performance marketing
- Strong understanding of email marketing, segmentation, and data-driven campaigns
- Comfortable working with growth-focused brands and cross-functional teams
- Highly organized, detail-oriented, and proactive
- Clear communicator who can translate strategy into action
- Experience with direct mail or retention marketing
- Familiarity with platforms like Klaviyo, Shopify, or CRM tools
- Agency or startup experience
- Opportunity to join early and grow with the company
- Performance-focused, low-fluff environment
- Clear processes and expectations
- Fully remote role with room for ownership and impact