Medical Office Assistant

Overview

Join our dynamic healthcare team as a Medical Office Assistant, where your expertise will be the backbone of efficient clinic operations and exceptional patient care. In this vital role, you will serve as the first point of contact for patients and providers alike, ensuring smooth administrative workflows and accurate medical documentation. Your energetic approach and attention to detail will help foster a welcoming environment while maintaining compliance with healthcare regulations and confidentiality standards. This position offers an exciting opportunity to utilize your clinical support skills in a fast-paced, patient-centered setting.

Responsibilities

• Greet patients warmly, manage appointment scheduling, and coordinate patient flow using EMR (Electronic Medical Records) systems Wellsky .
• Verify patient insurance coverage, process medical billing and collections, and handle health insurance inquiries with professionalism and accuracy.
• Review and update medical records, ensuring all documentation aligns with HIPAA regulations and clinical confidentiality policies.
• Support front desk operations including multi-line phone system management, patient intake procedures, and maintaining a clean, organized office environment.
• Manage physician orders including faxing, dropping and picking orders up.
• Perform clerical duties such as filing, data entry (including 10 key typing), appointment reminders, and managing medical records efficiently.
• Provide excellent customer service by addressing patient inquiries via phone or in person with professionalism and empathy.
• Maintain knowledge of health information management practices related to medical coding, billing procedures, and insurance claims processing.

Qualifications

• Proven experience as a Medical Office Assistant or in a similar medical administrative support role within a clinic setting.
• Strong knowledge of Well sky EMR and forcura fax systems.
• Excellent computer skills including proficiency in Microsoft Office Suite; ability to handle multi-line phone systems and perform 10 key typing efficiently.
• Comprehensive understanding of HIPAA regulations, clinical confidentiality policies, and health insurance procedures.
• Exceptional customer service skills with the ability to communicate clearly via phone etiquette and professional demeanor.
• Clinic experience or dental clinic experience is preferred; familiarity with health information management practices is a plus.
• Strong organizational skills with attention to detail in documentation review and medical records management.

Join us in making a difference by supporting our healthcare providers and enhancing patient experiences through your dedicated administrative expertise!

Pay: $12.00 - $18.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $12 - $18