What are the responsibilities and job description for the Propane Service Manager position at Modern Gas Sales, Inc.?
Company Overview: Join Modern Gas Sales, Inc., a trusted leader in propane services for over fifty years. We are dedicated to delivering safe, reliable, and efficient solutions to our valued customers. We are seeking a skilled and motivated Propane Service Manager to join our team and lead with expertise and professionalism.
Job Description: As our Service Manager, you will oversee propane system installations, maintenance, and repairs while ensuring top-tier safety and customer satisfaction. You will lead a team of technicians, troubleshoot complex issues, and maintain compliance with all safety regulations.
Responsibilities:
- Lead and mentor a team of service technicians, ensuring high-quality workmanship.
- Ensure service team is maintaining compliance with all safety regulations.
- Direct the daily activities of the other service technicians, confirming that priority workload is completed in a timely and proficient manner.
- Scheduling, coordinating, and performing service jobs for customers.
- Training and development of the other members of the service team.
- Diagnose and troubleshoot system issues, providing efficient and effective solutions.
- Install tanks following all state and local requirements including NFPA 58 and 54.
- Install and maintain gas piping systems; including underground lines, above ground lines, and interior piping.
- Perform inspections and leak tests for both commercial and residential customers.
- Prepare service orders related to work performed in accordance with company and industry standards.
- Respond to customer emergencies.
- Recognize and understand all applicable federal, state, and local laws, regulations, and codes pertaining to the installation and maintenance of tanks, propane equipment and supply systems.
- Act as liaison between customers and branches to address questions, concerns, or complaints.
- Educate customers on safe and proper operation and maintenance of their systems.
- Report all incidents and accidents to the Branch Manager.
- Rotate “on call” status during evenings and weekends as needed.
- Operate company vehicles in a safe and efficient manner at all times.
- Inspect Company vehicle daily and reports any problems.
- Manage inventory and ensure proper maintenance of tools and equipment.
Requirements:
- 5-7 years experience as a propane service technician or related field.
- Strong knowledge of Propane systems and industry standards; preferred with HVAC.
- High School Diploma or General Education Degree/Technical college
- Leadership experience and ability to train and motivate a team.
- CDL with Hazmat/ Tanker endorsement preferred.
- Computer experience for completing service orders and maintaining documentation.
- Willing and able to train service apprentices.
- Familiarity with propane systems, regulations, and industry standards.
- Excellent communication skills, customer service orientation, and professional appearance.
- Ability to work independently and as part of a team in various environments and weather conditions.
- Employment is conditional on verification of clean driving record, background check(s), and pre-employment/random drug testing.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Vision insurance
- Flexible schedule
- Health insurance
- Life insurance
- Potential for Extra Schooling
- Paid time off
Compensation:
Hourly Rate between $25 and $35 depending on experience.
Job Type: Full-time
Pay: $25.00 - $35.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $25 - $35