What are the responsibilities and job description for the Medical Biller / Front Desk Receptionist — In Person position at Modern Family Medicine?
Medical Biller / Front Desk Receptionist — In Person
Modern Family Medicine | Suwanee, GA
Job Type: Full-time
Modern Family Medicine is hiring an experienced Medical Biller / Front Desk Receptionist for our Suwanee location, starting November 1, 2026. We are seeking a dependable, motivated team member who wants to grow with our practice and remain with us long term.
This combined role requires hands-on experience with eClinicalWorks (eCW), medical billing, patient collections, and medical office reception.
Locations and Training
- Suwanee: 2685 Peachtree Pkwy, Suite 100, Suwanee, GA 30024.
- Roswell: 1300 Upper Hembree Rd, Suite 304, Roswell, GA 30076.
- Initial training: Two days at our Duluth office, located at 3460 Summit Ridge Parkway, Suite 304, Duluth, GA 30096. Training can begin upon hire, before the Suwanee start date.
Applicants must be willing and able to commute to and work at both Suwanee and Roswell once our Roswell location opens. This is an in-person position.
Responsibilities
- Collect copays, deductibles, outstanding balances, and other patient payments.
- Accurately post collected payments to patient accounts in eCW.
- Run and review daily collection and patient balance reports.
- Call patients regarding outstanding balances and follow up on collections.
- Explain patient balances and billing questions professionally.
- Complete and track prior authorizations and referrals.
- Manage patient check-in, check-out, appointment scheduling, and incoming calls.
- Verify insurance eligibility and patient information.
- Coordinate with providers, staff, and the billing team to resolve account issues.
- Maintain accurate records and protect patient confidentiality.
Required Qualifications
- Previous experience with eClinicalWorks (eCW).
- Hands-on experience in medical billing and medical front desk/reception work.
- Experience collecting and posting payments, running reports, and following up on patient balances.
- Experience handling prior authorizations and referrals.
- Strong attention to detail, organization, and professional communication.
- Reliable attendance, consistent follow-through, and the ability to work independently.
- Availability for both the current and future schedules.
- Willingness to work at both Suwanee and Roswell.
Work Schedule
Current schedule:
- Monday–Thursday: 8:00 AM–4:00 PM
- Friday: 8:00 AM–3:00 PM
- 30-minute lunch break each day
Once an additional provider joins:
- Monday–Friday: 8:00 AM–4:30 PM
- 30-minute lunch break each day
Benefits
- Health insurance
- Dental insurance
- Vision insurance
Please apply only if you have the required experience, can meet the schedule and location requirements, and are prepared to consistently perform both billing and reception duties. We are seeking someone committed to a long-term position with our practice.
To apply, submit your resume and briefly describe your experience with eCW, billing, patient collections, reception, prior authorizations, and referrals.
Pay: $18.00 - $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
Salary : $18 - $20