What are the responsibilities and job description for the Special Projects Team Lead - Facilities Maintenance position at Modern Construction Services?
Modern Construction Services serves a variety of businesses and clients nationwide, managing and scheduling construction and maintenance needs, renovations, upfits, and a wide range of tasks like electrical repairs, plumbing issues, HVAC maintenance, janitorial, and emergency repairs.
The Project Specialist Team Lead will oversee a team of Project Specialists responsible for delivering facility improvement and maintenance projects across diverse client portfolios, including commercial, retail, restaurant, healthcare, and industrial environments. This leadership role will combine technical expertise with team supervision to ensure consistent project execution, client satisfaction, and operational excellence across a diverse portfolio of renovations, retrofits, and facility upgrades.
Compensation: $80,000 - $140,000 per year
This salary range reflects a scale based on experience and the inclusion of a discretionary bonus that may be awarded based on overall job performance and successful project outcomes.
Strong professionalism and relationship-building skills are essential to ensure efficient project execution and client satisfaction.
Leadership roles within our company are in-office and not remote. Candidate must be willing to commute each work day to 5900 Harris Technology Blvd., Charlotte, NC, 28269
Key Responsibilities:
Team Leadership and Supervision
Lead, mentor, and manage a team of Project Specialists.
Assign projects, balance workloads, and monitor performance.
Identify workflow efficiencies, share best practices, and implement improvements across the project team.
Conduct regular team check-ins, coaching sessions, and performance evaluations.
Foster a collaborative and accountable team culture.
Operational Strategy
Review project estimates, schedules, and documentation for accuracy and consistency.
Ensure adherence to safety, quality, and regulatory standards.
Monitor project KPIs and identify opportunities for improvement.
Occasional travel, conducting site visits, client engagement, and project validation as needed.
Support Project Specialists in maintaining strong client relationships.
Manage escalated issues and complex stakeholder coordination.
Ensure consistent communication and service standards across all projects.
Collaborate with leadership to refine processes and implement best practices.
Analyze team performance and project data to drive continuous improvement.
Support cross-functional coordination with estimating, procurement, and field operations teams
Software & Systems Management
Perform daily tasks using Fexa, Avetta, Corrigo, Coupa and related service platforms.
Maintain data integrity across systems, ensuring accurate entry and updates.
Troubleshoot basic system issues and escalate as needed.
Stay current on system updates and process changes to ensure compliance and efficiency.
5 years of experience in commercial construction project management.
2 years of experience in a supervisory or team leadership role.
Strong understanding of construction workflows, estimating, and scheduling.
Proficiency with CMMS and project tracking tools (e.g., Fexa, ServiceChannel, Corrigo, Coupa, Procore).
Excellent communication, leadership, and organizational skills.
Ability to thrive in a dynamic, fast-paced environment.
PMP or equivalent project management certification preferred.
- Competitive, performance-based bonus paid quarterly.
- Annual profit sharing
- Medical, vision, and dental.
- Flexible Spending Account (FSA), Health Saving Account (HSA).
- Employer-paid Basic Term Life Insurance, Short- and Long-term disability insurance.
- Voluntary supplemental life insurance.
- 401(k).
Salary : $80 - $140
