What are the responsibilities and job description for the Customer Service Representative position at Modern Adult?
Job Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure customer satisfaction while maintaining a positive company image. The ideal candidate will possess strong communication skills and a passion for helping others. Must be okay with cleaning!
Duties
- Respond promptly to customer inquiries.
- Provide accurate information regarding products and services.
- Handle cash transactions and maintain accurate cash handling procedures.
- Analyze customer needs and provide tailored solutions to enhance their experience.
- Document customer interactions and maintain detailed records through data entry.
- Collaborate with team members to improve client satisfaction.
- Maintain knowledge of company policies, procedures, and product offerings.
Requirements
- Proven experience in customer service is a plus.
- Strong communication skills in English; bilingual or multilingual capabilities are a plus.
- Ability to analyze situations effectively and provide appropriate solutions.
- Experience with cash handling is desirable.
- Proficient in paying attention to detail.
- Excellent interpersonal skills with the ability to build rapport with clients.
- A positive attitude a must.
Join our team as a Customer Service Representative and contribute to creating exceptional experiences for our clients! THIS JOB WILL BEGIN AS PART-TIME FOR EVERYONE YOU WILL/MAY ONLY BE MOVED TO FULL-TIME AFTER TRAINING! TRANSPORTATION IS A MUST!
Job Types: Full-time, Part-time
Pay: From $12.50 per hour
Work Location: In person
Salary : $13