Medical Front Desk Receptionist

Job description

Are you passionate about helping others? Our growing company is looking for energetic individuals to help our patients have a wonderful experience at our clinic.

The Medical Receptionist, under the supervision of the Office Manager, is responsible for performing secretarial office functions in an assigned department, including greeting patients, answering phones and scheduling appointments. You may be assigned to the Frisco, Little Elm, or Prosper office.

Position reports to: Office Supervisor or Manager

Job qualifications:

Education/training: High school graduate or GED

Experience:

• One (1) year of medical office experience in a physician’s office or equivalent combination of training and experience
• Working knowledge of secretarial procedures, organizational policies and procedures, systems and office management practices
• Some knowledge of CPT and/or ICD-9 coding preferred

Skills:

• Knowledge of physician business office procedures
• Skill in identifying and resolving problems
• Ability to prepare records in accordance with instructions
• Ability to exercise a degree of initiative and judgment
• Ability to establish and maintain effective working relationships with patients, medical staff, coworkers and the public
• Ability to read, write and communicate effectively orally and in writing
• Knowledge of basic arithmetic
• Proficiency in the operation of a computer and other office equipment

Physical abilities:

• Sit for extended periods of time; push, pull and reach; occasionally bend, stoop and stretch
• Have the hand-eye coordination and manual dexterity needed to operate a keyboard, photocopier, telephone, calculator and other office equipment
• Have a normal range of hearing and eyesight to record, prepare and communicate appropriate reports; specific vision requirements: the ability to focus
• Occasionally lift up to {twenty (20) pounds
• Occasionally drive to other locations
• Maintain a current and valid driver’s license

Note: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Duties and responsibilities:

• Delivers incoming mail and/or packages to the proper person upon receipt, processes outgoing mail and distributes faxes
• Answers the telephone, screens calls, refers callers to the appropriate individual and takes complete messages
• Assembles charts for new patients and prepares charts for scheduled patients; requests patient information from outside sources as needed
• Checks patients in and out, verifies insurance/benefit coverage and collects co-pays and/or payment toward account balances at the time of service
• Ensures that a new patient information sheet is filled out on all patients annually and that necessary information changes are made at each visit
• Maintains the computerized appointment schedule; schedules appointments, hospital procedures and/or surgeries following office protocol; advises medical staff and patients of scheduling changes; and maintains a record of physician schedules and days off to avoid scheduling conflicts
• Assists in managing the patient referral process
• Records information on logs, ledgers and deposits accurately and neatly, and copies logs and records as needed
• Files patient charts and records
• Participates in educational activities and programs
• Prepares for and reports at meetings as required
• Maintains office supplies, and notifies management of problems
• Maintains strict confidentiality; and treats staff, physicians, patients and visitors with respect
• Performs other related work as required

Work environment:

The work of this position is performed in an environmentally controlled office environment. The position requires the ability to work under pressure and with a diverse population, including staff, physicians, clients, patients, insurance companies and other members of the public.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic

Medical specialties:

• Primary Care

Schedule:

• Monday to Friday
• Rotating weekends
• Weekend availability

Ability to commute/relocate:

• Prosper TX 75078: Reliably commute or planning to relocate before starting work (Required)
• Little Elm TX 75068: Reliably commute or planning to relocate before starting work (Required)
• Frisco TX 75034: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Required)

Work Location: In person

Job Type: Full-time

Salary: $16.00 - $17.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $16 - $17