Transportation Coordinator

Come grow with us by joining our team as a Transportation Coordinator! In this role, you will play a critical role in ensuring all vehicle movements, local and national are executed accurately, on time, and in full alignment with production, service, sales, and logistics requirements. This position supports day-to-day transportation execution, carrier management, delivery readiness, compliance within RunBuggy/Super Dispatch/Record360, and accurate inventory status updates in Excede. The role requires exceptional attention to detail, proactive communication, and the ability to work cross-functionally across multiple teams and locations.

Who is Model 1, formerly known as Creative Bus Sales?

Since we got our start in 1980, Model 1 Commercial Vehicles has grown to become the nation’s largest dealership, representing more than 20 top manufacturers across the U.S. And we did it all by listening to and investing in customers like you. Customers who want more than a dealer. Customers who want a partner in creative solutions to the challenges you face today, and visionary thinking for what’s next.

It’s the strength of our relationships – both with customers and manufacturers – that allows us to keep a finger on the pulse of what you need and what’s possible to not just source but create together. Whether it’s custom-built vehicles or alternative fuel and electric vehicle (EV) options, you’ll have a partner from challenge all the way through solution and beyond.

Our Core Values: At Model 1, we are committed to living our core values:

• Solving Problems: Trust what you know. Work together to find solutions. See every angle and figure it out.
• Setting the Tone: Establish the mood that puts others at ease. Be the person that you’d want to interact with – approachable and transparent.
• Drive Forward: Keep your eyes up to see what’s ahead. Imagine better methods. Seize opportunities. Move the business and the market, meaningfully.
• Find Balance: Match your energy at work to your energy with family, friends, and community. Decide and align your priorities. Pour into yourself and those around you.
• Own It: Take the extra step. Fix issues when they come up. Care from start to finish. Do the right thing, every time.

What You Will Gain

• Competitive benefits including health insurance, paid holidays, and vacation pay
• Continuous training to provide you the opportunity to develop your full potential and be a true business partner
• Access to an expansive network of mentors and networking opportunities
• Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver outstanding customer service

Daily Transportation & Delivery Coordination

• Build and distribute next-day delivery forecasts to the Service Team at the end of each day.
• Coordinate all local deliveries using in-house drivers, drive-away partners, or contracted trucking companies as directed by management.
• Schedule Uber rides for drivers when needed.
• Confirm DMV and Fiancé status, prior to scheduling any customer delivery.
• Serve as backup support for national inventory when the Transportation Supervisor is unavailable.

Production, Lot, and Inventory Support

• Work daily with Service Department leadership and foremen to align on production schedules and unit accessibility.
• Identify inventory status changes proactively and update accurate locations within Excede.
• Review Record360 data to ensure proper usage and confirm location contacts have all required resources.

Carrier Management & Compliance

• Vet, onboard, and test new carriers before deploying them to all locations.
• Train new carriers on proper TMS usage and tracking expectations.
• Ensure all carriers use full tracking on every move without exception.
• Maintain ongoing communication with carriers through TMS ensuring accurate ETAs and updated status logs.
• Run weekly, monthly, and quarterly compliance reports using various internal platforms.
• Review movement data in TMS to confirm ETA accuracy, delays, and communication logs.
• Review hauling invoices for accuracy and ensure all charges match across TMS/DMS and carrier invoices before approving payment.

Systems, Reporting & Administrative Duties

• Update inventory and transportation data in our DMS (Excede) and TMS platforms (RunBuggy, Super Dispatch, Record360) with a high level of accuracy.
• Support production, service, and sales teams with transportation updates, documentation, and information requests.
• Perform additional duties as assigned.

Minimum Job Requirements:

• High School Diploma or equivalent required.
• Two (2) years of transportation, logistics, dispatching, or dealership operations experience preferred.
• Strong verbal and written communication skills.
• High attention to detail, accuracy, and follow-through.
• Ability to multitask and prioritize in a fast-paced, deadline-driven environment.
• Self-starter with strong initiative and ability to work independently.
• Proficient in Microsoft Office (Word, Excel) and able to learn Excede, RunBuggy, Super Dispatch, and Record360 quickly.
• Strong customer service mindset when interacting with internal teams, carriers, and customers.

Physical Requirements

• Work will be performed both in an office environment as well as an outside area
• May be required to do frequent kneeling, stooping, squatting, crawling and climbing to perform multiple tasks of position
• Must have good manual dexterity
• Ability to lift up to 25 lbs as needed.

Company retains the sole discretion to change the duties of the position at any time.