What are the responsibilities and job description for the Mobile Service Technician position at Model 1 Commercial Vehicles?
Company Description Model 1 Commercial Vehicles, formerly Creative Bus Sales, is the largest bus and commercial transit dealership in the United States, serving customers across the country. The company combines creative thinking, deep industry expertise, and strong manufacturer partnerships to address complex commercial and community transportation needs. Model 1 offers comprehensive solutions that include vehicles, distribution, parts, service, and financing options. With one of the largest in-stock commercial vehicle inventories and a nationwide team of specialists, Model 1 is positioned to help organizations find tailored transportation solutions that fit their operational goals.
Role Description This full-time, on-site Mobile Service Technician role is based in Duncan, OK. The Mobile Service Technician travels to customer locations to perform diagnostic assessments, maintenance, and repairs on buses and commercial vehicles, ensuring safe and reliable operation. Day-to-day tasks may include inspecting vehicles, troubleshooting mechanical and electrical issues, completing scheduled preventative maintenance, and documenting all work performed in accordance with company and regulatory standards. The role interacts directly with customers to explain findings, recommend services, and provide responsive support that minimizes vehicle downtime. The technician collaborates with the service team, follows safety protocols, maintains service tools and equipment, and supports continuous improvement in service processes.
Qualifications
- Strong mechanical aptitude with experience in commercial vehicle, bus, or automotive repair and maintenance.
- Ability to perform diagnostics on mechanical, electrical, and hydraulic systems using appropriate tools and software.
- Solid understanding of safety standards, regulatory requirements, and best practices for working on vehicles in the field.
- Effective communication and customer service skills to clearly explain repairs, timelines, and recommendations.
- Capability to work independently, manage time efficiently, and adapt to changing service needs and environments.
- Valid driver’s license with a clean driving record; CDL or ability to obtain one is preferred.
- High school diploma or equivalent; technical or vocational training in diesel, automotive, or commercial vehicles is beneficial.
- Physical ability to lift and move parts and equipment, stand for extended periods, and work in varying outdoor conditions.
- Familiarity with basic computer and mobile applications to access service information and complete digital work orders.
- Prior experience in field service or mobile technician roles is a plus.