What are the responsibilities and job description for the Part Time Receptionist position at Mode Comfort & Air Quality?
Mode Comfort & Air Quality is seeking a friendly, organized, and dependable Part-Time Receptionist/Office Assistant to serve as the first point of contact for our customers. Hours are 12-6pm Monday through Friday (30 hours per week).
Responsibilities
- Answer incoming phone calls in a professional and courteous manner
- Schedule service, maintenance, and installation appointments
- Assist customers with questions and direct calls to the appropriate team members
- Confirm upcoming appointments and update schedules as needed
- Enter and maintain accurate customer information in company software
- Assist with filing, data entry, and general office tasks as assigned by the Office Manager
- Maintain a clean and organized reception area
- Provide exceptional customer service to all customers and visitors
Qualifications
- Excellent verbal and written communication skills
- Strong customer service skills and a friendly, professional demeanor
- Ability to multitask and stay organized in a busy office environment
- Basic computer proficiency, including email and data entry
- Reliable attendance and punctuality
- Previous receptionist, customer service, or office experience preferred
- Experience in the HVAC, home service, or construction industry is a plus
Work Schedule
- Part-time position
- Flexible schedule based on company needs
- Occasional additional hours may be available during peak seasons
What We Offer
- Competitive hourly pay
- Friendly, team-oriented work environment
- Opportunity for growth within the company
- Training and support provided
Mode Comfort & Air Quality is an equal opportunity employer and values professionalism, integrity, and outstanding customer service.
Mode Comfort & Air Quality is a full-service residential heating and air conditioning company based in Midlothian, Virginia, and serving the Richmond area since 2007.
Salary : $15 - $18