Sales Assistant I - Temporary

Company Description

Since 1955, Moda Health has offered quality health coverage to people in the Northwest. Today, the company provides medical, dental, pharmacy, vision, and Medicare plans to members across Oregon and Alaska. Moda Health employees enjoy a team-centered, creative, and compassionate work culture focused on helping members and the community achieve their healthiest selves. The company believes in supporting good causes and contributes to communities through partnerships and volunteer efforts. Moda Health welcomes passionate individuals to join their mission for better health.

Role Description

This is a temporary Hybrid role for a Sales Assistant I located in Portland, OR. The Sales Assistant I will be responsible for providing stellar customer service, assisting with sales tasks, organizing sales materials, and supporting the sales team. Day-to-day tasks include managing customer inquiries, supporting communication between clients and the sales team, maintaining records, and coordinating appointments and follow-ups.

Qualifications

• At least 6 months office experience preferably in health insurance and/or employee benefits/administration field and/or sales and account management practice.
• Computer proficiency with Microsoft Office applications (Word, Excel, Power Point).
• Knowledge of health insurance business as it relates to contracts, state, and federal law.
• Understanding of systems regarding enrollment and eligibility, processing of claims, billing, customer service, and related information.
• Ability to learn underwriting policies and procedures for assistance with small and large groups
• Ability to work well under pressure with frequent interruptions and shifting priorities.
• Strong analytical, problem solving and decision-making skills.
• Ability to come in to work on time and daily; Overtime is evaluated and set during peak times
• Strong verbal, written and interpersonal communication skills.
• Presents a positive and professional image in the community; Maintains confidentiality and projects a professional business image.
• Maintains a valid driver’s license.
• Ability to handle a pushcart/hand truck and ability to lift boxes up to 40 lbs.
• Ability to be a self-motivator and work independently with little or no supervision.