Assistant General Manager

We are dedicated to hiring outstanding individuals who share our passion for serving guests and preparing quality food and beverages. Our people and their commitment to hospitality are what set us apart. We believe to wow our guests through epic hospitality, food & drink is a way we create raving fans & loyalty. The opportunities are endless.

The AGM reports directly to the General Manager and is a hands-on experience and production base manager. The AGM understands that guest satisfaction always takes priority but efficient restaurant operations makes it possible. They are an experienced leader with an ambitious goal to move up in the management field.

Responsibilities

· Supports the entire operation, including Front-of-House and Back-of-House.

· Assists in the execution of the restaurant business plan as directed by the GM.

· Delivers EPIC customer service and obsolete guest satisfaction.

· Recruit, interview and hire a team that represents our core values.

· Coach all employees using Moctezuma’s values to establish culture and core standards.

· Complete successful training plans and development of a team of top performers.

· Ensure the safety of our guest and team members through training, execution of food safety, restaurant safety standards and guidelines.

· Execution of hourly employee schedules to meet staffing requirements for each day and as determine by the GM.

· Accurate complete designated duties such as inventory control, ordering products and cash control.

· Lead some financial areas of the restaurant including sales growth, cost management and profit growth.

· Follow company cash policy and procedures, and responsible to balance all transactions.

· Successfully promote and publicize the Moctezuma’s brand.

· Nurtures a positive working environment and leads by example.

· Has a vision and drive.

Qualifications

· Minimum of 2-years Food & Beverage / Hospitality Management experience.

· High school or GED required.

· Positive attitude with a generous and uplifting team approach.

· Customer service focused and solution oriented.

· Energetic and professional approach to his /her craft.

· Must enjoy and be able to succeed in a fast-paced work environment.

· Ability to communicate clearly and professionally with customers and coworkers.

· Ability to develop positive working relationship with all restaurant personnel.

· Must be able to perform in a high volume restaurant.

· Must be able to stand for long periods of time.

· Ability to work a flexible schedule based on department and restaurant needs.

· Ability to execute great time management skills.

· Looking to establish a career with Moctezuma’s Mexican Restaurant & Tequila Bar.

· Serve Safe Food and Alcohol Certification cards are required according to our local and or state regulations.

The hospitality and authentic flavors of Mexico are behind everything we do at Moctezuma’s. Our efforts have not gone unnoticed, earning accolades from South Sound Magazine in 2013-2022 & 2024 including “Best Mexican Restaurant”, and noted for our “inviting atmosphere and friendly staff.”

Likewise, KING 5’s Evening Magazine recently recognized Moctezuma’s as “Best Mexican Restaurant” in their “Best of Western Washington” competition for 2014, 2015, 2016, 2017 & 2018.

Moctezuma’s Mexican Restaurant & Tequila Bar is Puget Sound’s premiere dining destination for quality Mexican cuisine. The flavors and aromas truly come alive at our restaurants, with only the freshest ingredients selected for our guests.