What are the responsibilities and job description for the Assistant General Manager position at Mockingbird LLC (Dairy Queen)?
Job Overview
We are seeking a motivated and experienced Assistant General Manager to join our dynamic team in a fast-paced food service environment. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. This role involves assisting in the overall management of daily operations, ensuring high standards of food quality, safety, and service while fostering a positive work environment for staff.
Responsibilities
- Assist the General Manager in overseeing daily operations of the restaurant, ensuring compliance with company policies and procedures.
- Supervise and train staff in food preparation, cooking techniques, and customer service best practices.
- Manage inventory control processes to minimize waste and ensure adequate stock levels.
- Handle cash management duties, including cash handling procedures and reconciliation.
- Utilize POS system for efficient order processing and reporting.
- Ensure adherence to food safety standards and regulations throughout all areas of food handling and preparation.
- Conduct interviews and participate in the hiring process to build a strong team.
- Lead training and development initiatives to enhance staff skills and techniques, hospitality management, and customer service.
- Assist in budgeting efforts to maintain financial health while optimizing operational efficiency.
- Foster a positive dining experience by addressing customer inquiries or concerns promptly.
Qualifications
- Proven experience in restaurant management or as an Assistant Manager in a quick-service or casual dining environment.
- Strong knowledge of food service management principles, including food production, inventory control, and kitchen management.
- Excellent leadership skills with experience in team management and staff training.
- Background in fine dining or banquet experience is preferred but not required.
- Familiarity with cash handling practices and financial oversight within a restaurant setting.
- Ability to work collaboratively with diverse teams while maintaining high standards of hospitality.
- Strong communication skills with a focus on customer service excellence.
- Culinary experience is a plus; knowledge of food safety regulations is essential. Join our team as an Assistant General Manager where you can make an impact on both our staff's growth and our customers' experiences!
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Experience:
- Assistant manager: 3 years (Required)
- Quick service & fast food restaurant: 3 years (Required)
Ability to Commute:
- Blaine, MN 55434 (Required)
Work Location: In person
Salary : $18 - $22