What are the responsibilities and job description for the Office Administrator position at Moceri & Company, CPA?
Office Manager — Moceri & Company, CPA
Utica, MI | Full-Time
Moceri & Company, CPA is a public accounting firm with offices in Utica and Grand Rapids, Michigan. We're looking for an Office Manager to take ownership of the day-to-day operations that keep our firm running smoothly — client communication, project tracking, and HR logistics.
What You'll Do
Client Communication & Support
- Serve as the primary point of contact for client phone and email inquiries
- Monitor and triage routine client needs directly, routing technical questions to the appropriate staff
Project & Workflow Management
- Track active client engagements and maintain visibility into where each project stands
- Help balance workloads across the team to keep projects moving smoothly
Hiring & HR Coordination
- Manage the hiring process from job posting through interview scheduling and reference checks
- Help onboard new employees and coordinate staff training, meetings, and benefits administration
Office Operations
- Oversee office supplies, postage, and software renewal tracking
- Help oversee general office operations and day-to-day administrative needs
Marketing Support
- Support marketing and communications efforts as needed
What We're Looking For
- 2 years of office management, operations, or administrative leadership experience (professional services or accounting firm experience a plus)
- Strong written and verbal communication skills — comfortable being a client's first point of contact
- Highly organized with the ability to juggle deadlines and priorities
- Comfortable learning and working within practice management software
- Discretion in handling confidential client and staff information