Clinical Assistant - Specialty Clinic

Position Summary

The Clinical Assistant supports patient care and daily operations within the Specialty Clinic at Mobridge Regional Hospital & Clinics (MRHC). Under the direction of licensed healthcare professionals, this position assists with patient rooming, vital signs, documentation, clinical procedures, testing, and administrative duties. The Clinical Assistant promotes a positive patient experience through compassionate care, effective communication, and teamwork.

Essential Duties and Responsibilities

Patient Care and Clinical Support

• Provide compassionate, professional care while maintaining patient dignity and confidentiality.

• Prepare and stock examination and treatment rooms.

• Room patients and obtain and document vital signs, height, weight, allergies, medication information, and other clinical data.

• Collect and document patient histories within assigned responsibilities.

• Assist providers and nursing staff with examinations, procedures, treatments, and diagnostic services.

• Perform approved point-of-care testing and assist with specimen collection after required training and competency validation.

• Assist with immunizations, injections, patient positioning, and other clinical activities as directed.

• Observe patients for changes in condition and promptly report concerns to licensed staff.

• Reinforce patient education and assist with referrals, testing, and follow-up appointments as directed.

Documentation and Clinic Operations

• Maintain accurate and timely documentation in the electronic medical record.

• Communicate patient information, messages, and concerns to appropriate healthcare team members.

• Handle patient calls and messages professionally within assigned responsibilities.

• Prepare and maintain clinical equipment, supplies, and patient care areas.

• Monitor inventory and report supply needs.

• Support visiting providers, specialty services, and telehealth visits as applicable.

• Coordinate with clinic staff and other hospital departments to support patient care.

• Complete assigned clerical, scheduling, and administrative duties.

Safety and Professional Responsibilities

• Follow MRHC policies, procedures, HIPAA requirements, and infection prevention practices.

• Use appropriate personal protective equipment and follow established safety procedures.

• Maintain a clean, organized, and safe clinical environment.

• Perform duties within the scope of training, demonstrated competency, and assigned responsibilities.

• Maintain required certifications and participate in training, staff meetings, and quality improvement activities.

• Demonstrate dependability, punctuality, flexibility, professionalism, and teamwork.

• Perform other duties as assigned.

Qualifications

Required

• High school diploma or equivalent.

• Current Basic Life Support (BLS) certification or ability to obtain certification through MRHC within the required timeframe.

• Effective communication and interpersonal skills.

• Ability to maintain confidentiality, follow established procedures, and work effectively as part of a healthcare team.

• Ability to complete required training and competency validation for assigned clinical duties.

Preferred

• Certified Nursing Assistant (CNA) certification.

• Previous healthcare, clinic, or medical office experience.

• Experience with electronic medical records, vital signs, point-of-care testing, or direct patient care.

Physical Requirements

Must be able to sit, stand, walk, bend, reach, and perform repetitive hand movements throughout the workday. The position may require assisting with patient transfers and repositioning, lifting or carrying supplies, and operating clinical equipment. Employees may be exposed to blood, bodily fluids, infectious materials, sharps, and other healthcare-related hazards and must follow appropriate safety precautions.

Work Environment

The position works primarily in an outpatient clinic and involves regular interaction with patients, families, providers, and other healthcare professionals. The work environment may include frequent interruptions, changing priorities, varying patient volumes, and exposure to individuals with illness or injury.

Mobridge Regional Hospital & Clinics is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran status, or any other status protected by applicable federal, state, or local law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.