What are the responsibilities and job description for the Entry Level Sales Representative position at Mobizwiz, Inc.?
We are actively hiring an Entry Level Sales Representative to join our in-store team, specializing in phone, TV, and high-speed internet solutions. This is a customer-facing retail sales role focused on delivering an exceptional customer service experience while driving sales performance through product knowledge, relationship building, and professional in-store engagement.
As an Entry Level Sales Representative, you will work directly with customers inside a retail environment, guiding them through service options, promotions, and bundled packages. This position combines retail sales, customer service, account management, and sales consulting, making it ideal for individuals looking to grow in sales, marketing, and leadership development.
Position Overview:
The Entry Level Sales Representative is responsible for executing in-store sales strategies, providing top-tier customer service, and supporting new customer enrollments. You will serve as a brand ambassador, ensuring each customer interaction is informative, efficient, and results-driven.
Key Responsibilities:
- Deliver exceptional customer service by engaging with customers in a retail setting and creating a welcoming, professional environment
- Conduct in-store sales presentations for phone, TV, and internet services, including bundled packages and promotional offers
- Identify customer needs through active listening and provide tailored recommendations to increase customer satisfaction and sales conversion
- Drive new customer enrollments, upgrades, and service activations while maintaining accuracy and compliance
- Handle customer inquiries, objections, and concerns with professionalism and strong problem-solving skills
- Maintain product knowledge on telecommunications services, pricing, features, and competitive offerings
- Utilize CRM systems to track sales activity, customer interactions, and account updates
- Support retail operations including merchandising, inventory awareness, and maintaining a clean, organized sales floor
- Collaborate with team members and leadership to meet retail sales goals, customer service standards, and performance metrics
- Participate in ongoing training focused on sales techniques, customer engagement, leadership development, and retail operations
Qualifications:
- Strong interest in retail sales, customer service, sales support, or customer engagement
- Excellent communication skills with the ability to present, explain, and close sales confidently
- Customer-focused mindset with the ability to build rapport, handle objections, and provide solutions
- Ability to work in a fast-paced retail environment while multitasking and managing customer flow
- Professional demeanor with strong attention to detail and organizational skills
- Experience in retail, sales, hospitality, or customer service is preferred but not required
This Entry Level Sales Representative position is designed for individuals who want to build a long-term career in retail sales, customer service, and business development while working in a professional, team-oriented, and performance-driven environment.
If you are motivated, customer-focused, and ready to grow in a retail sales career, we encourage you to apply.