Mobius - Front Desk Administrator

Position Overview

The Front Desk Administrator is the first point of contact for families, students, and visitors at Mobius. This role is responsible for creating a welcoming, organized, and efficient front desk environment while supporting daily operations, family communication, and student safety. The ideal candidate is friendly, detail-oriented, and thrives in a fast-paced, child-centered setting.

Key ResponsibilitiesFamily Communication & Customer Service

• Answer phones and respond to emails in a professional, friendly, and timely manner
• Communicate clearly with parents regarding programs, schedules, billing questions, and general inquiries
• Provide solutions-oriented support for parent concerns or issues
• Maintain a positive and welcoming presence for all families and visitors

Front Desk Operations

• Greet students and families daily with a warm and professional demeanor
• Manage student check-in and check-out procedures with accuracy and efficiency
• Respond to parent pickup texts, call students for dismissal, and ensure proper checkout in the system
• Maintain a safe and organized front desk environment at all times

Transportation & Rosters

• Update and maintain all transportation rosters, including:
• Daily bus rosters
• Field trip rosters
• Full-day and special program rosters
• Keep all transportation binders accurate, organized, and up to date
• Communicate any roster changes clearly with staff and leadership

Administrative Support

• Manage and update spreadsheets related to attendance, field trips, and programming
• Create and maintain organized lists of students for full days, events, and special programs
• Assist Directors and leadership team with administrative tasks as needed
• Support operational organization to ensure smooth daily programming

Student Supervision & Incident Response

• Support students at the front desk area, ensuring safety and appropriate behavior
• Respond to minor incidents, including basic first aid and behavior support
• Communicate incidents clearly to leadership and families when needed

Center Operations

• Open and/or close the center following established procedures when scheduled
• Ensure front desk readiness at the start and end of each day
• Assist with maintaining overall organization and cleanliness of the front desk and entry areas

Qualifications

• Strong communication and customer service skills
• Highly organized with strong attention to detail
• Ability to multitask and stay calm in a fast-paced environment
• Comfortable using systems such as Procare, spreadsheets, and basic office tools
• Experience working with children or in a school/childcare setting preferred

Compensation & Schedule

• Pay Range: $15–$18 per hour (based on experience)
• School Year Hours: Approximately 1:30 PM – 6:30 PM, Monday–Friday
• Summer Hours: Up to 40 hours per week, with shifts varying based on program needs
• Flexibility required for full days, school breaks, and special events

What We’re Looking For

• Friendly, positive, and professional demeanor
• Strong problem-solving skills and ability to think on your feet
• Team player who is willing to jump in wherever needed
• Someone who genuinely enjoys working with families and children

Pay: $15.00 - $18.00 per hour

Work Location: In person

Salary : $15 - $18