Automotive General Manager

Company Description MobilityWorks is a leading national retailer and service provider of wheelchair accessible vans, cars, and SUVs, offering one of the largest inventories of mobility vehicles and related products across more than 90 locations. The company focuses on personalized solutions, working closely with each customer to match them with the vehicle and equipment that best fits their mobility needs. Guided by a mission that everyone deserves to stay connected to who and what matters most, MobilityWorks has transformed the wheelchair van industry through well-managed locations, trained mobility consultants, and high-quality service teams. In addition to retail, MobilityWorks is a major supplier of commercial wheelchair vans to healthcare, senior living, and non-emergency transport markets. Its manufacturing division, Driverge, operates Lean Certified facilities in Ohio and Kansas, partnering with major OEMs such as Ford, Ram/Chrysler, Mercedes, and Toyota to deliver safe, high-quality vehicle upfits and support continued growth nationwide.
Role Description The Automotive General Manager is a full-time, on-site role based in Plainfield, IL, responsible for leading all aspects of dealership operations, including sales, service, and overall customer experience. This role oversees day-to-day activities such as managing the sales team, ensuring accurate inventory management of accessible vehicles, and coordinating with service staff to maintain high standards of safety and quality. The General Manager monitors financial performance, sets and tracks sales and profitability goals, and ensures compliance with company policies and industry regulations. They foster a culture of customer-centric service, coach and develop team members, and collaborate with corporate leadership on local marketing, community outreach, and growth initiatives. The role requires strong operational oversight, hands-on leadership on the showroom floor, and a commitment to advancing MobilityWorks’ mission of improving mobility and independence for customers.
Qualifications

• Strong automotive retail leadership experience, including managing sales and service operations in a dealership or similar environment.
• Proven skills in team management, coaching, and performance development, with the ability to build an inclusive, high-performing culture.
• Demonstrated financial acumen, including budgeting, forecasting, and analyzing P&L to drive profitable growth.
• Experience in customer relationship management, with a focus on delivering personalized, empathetic, and solution-oriented service.
• Operational and organizational skills, including inventory management, process improvement, and adherence to safety and regulatory standards.
• Effective communication and interpersonal abilities to work collaboratively with staff, corporate teams, OEM partners, and community stakeholders.
• Background in mobility solutions, specialty vehicle upfits, or related healthcare transportation markets is preferred but not required.
• Bachelor’s degree in Business, Management, or a related field, or equivalent combination of education and relevant management